Experience

InCord Custom Safety Netting Solutions

• United States
• Manufacturing
• 1 - 100 Employee

• Inside Sales Manager

  • Oct 2022 - Present



Jaypro Sports Equipment

• United States
• Sporting Goods Manufacturing
• 1 - 100 Employee

• Customer Service/Inside Sales Manager for Jaypro Sports

  • Apr 2017 - Oct 2022

• Customer Service/Inside Sales Manager for Jaypro Sports

  • Apr 2017 - Oct 2022



FCP Euro

• United States
• Consumer Services
• 100 - 200 Employee

• Customer Service Manager

  • Sep 2012 - Mar 2017

  Managing a team of customer service professionals Responding to customer inquiries by phone and email. Listening to customer complaints regarding defective and wrong items and arrange for these items to be returned, exchanged or refunded. Acting as the liaison between the company and third party vendors to coordinate shipping returns. Total understanding of all aspects of the company’s return policies and execute them effectively. Extremely patient in dealing with sometimes disgruntled customers who are unsatisfied with items they ordered online or with our Sales Department. Very organized Excellent verbal communication skills. Works directly with the Sales Department, Purchasing, Accounting and Shipping and Receiving departments. Show less



South Hill Designs

• Retail
• 1 - 100 Employee

• Independent Artist

  • Nov 2012 - Mar 2014

  We have opportunities for EVERYONE. Purchase items through my website at www.southhilldesigns.com/pammarsden, host a social to earn FREE product, or join my team for as little as $99 Description South Hill Designs lets you tell your story with your jewelry. The charms and lockets are interchangeable and can tell many different stories. We have opportunities for EVERYONE. Purchase items through my website at www.southhilldesigns.com/pammarsden, host a social to earn FREE product, or join my team for as little as $99. General Information South Hill Designs lets you tell your story with your jewelry. The charms and lockets are interchangeable and can tell many different stories. We have opportunities for EVERYONE. Purchase items through my website at www.southhilldesigns.com/pammarsden, host a social to earn FREE product, or join my team for as little as $99. Show less



Biltmore Inspirations

• Asheville NC

• Founding Consultant

  • Jul 2011 - Nov 2012

  Biltmore® Inspirations—a great beginning. Welcome to Biltmore Inspirations, an exciting, new home-based party plan business from the Biltmore Estate, Asheville, NC. Attend vendor events and shows to help gain new contacts. Recruit quality people for our team. Biltmore® Inspirations—a great beginning. Welcome to Biltmore Inspirations, an exciting, new home-based party plan business from the Biltmore Estate, Asheville, NC. Attend vendor events and shows to help gain new contacts. Recruit quality people for our team.



Honeywell

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Customer Care Representative

  • Sep 2011 - Sep 2012

  Invoicing Repairs, Customer Inquiries on Products and Shipments Invoicing Repairs, Customer Inquiries on Products and Shipments



Softpower Business Solutions

• National Sales Manager

  • Sep 1996 - Jan 2011

  Handled selling and supporting on software and hardware. Handled selling and supporting on software and hardware.



c-Systems Software Inc

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Representative

  • 2009 - 2010

  National Sales Representative. Handled the Softpower Business Solutions Accounts National Sales Representative. Handled the Softpower Business Solutions Accounts



BLR

• United States
• Software Development
• 100 - 200 Employee

• Customer Service

  • 1990 - 1996