Pamela M'pambia Mpamenkwe

Volunteer Staff at Hotel School
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Languages
  • French -
  • Lingala -
  • english -

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5.0

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Katie Mitchell

Upon our meetings I find Pamela to be organised, proactive and above all a natural with people. She would be an asset to any team 😄

Elisabeth Gremer

Pamela is knowledgeable, proficient bilingual and has a strong problem solving skills that helped the Service Center’s team to continuously improve. The remarkable customer service skills and a readiness to assist when it is needed makes Pamela one of the best colleague I can only recommend to work with. It was a pleasure to work with you.

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Experience

    • United Kingdom
    • Non-profit Organizations
    • 1 - 100 Employee
    • Volunteer Staff
      • Apr 2021 - Present

      Assisting staff member on guiding and delivering hospitality skills to vulnerable students for employability in the industry and more. Assisting staff member on guiding and delivering hospitality skills to vulnerable students for employability in the industry and more.

    • United Kingdom
    • Non-profit Organizations
    • 1 - 100 Employee
    • Database Coordinator
      • Sep 2020 - Apr 2021

      Coordinated the database, logging all requests from over 100 volunteers. Signposting support for over 500 women. Coordinated the database, logging all requests from over 100 volunteers. Signposting support for over 500 women.

    • South Korea
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Management Support
      • Aug 2013 - Dec 2016

      Full Administration responsibilities and secretarial support to the customer services Director office with a high-level discretion and more. Full Administration responsibilities and secretarial support to the customer services Director office with a high-level discretion and more.

    • United States
    • International Trade and Development
    • 700 & Above Employee
    • Administrative and Client Support
      • Oct 2012 - Jun 2013

      1200 Hours Contract Manage special departmental projects and organize logistics for internationals senior staff from Washington in DRC for meetings with government project coordinators and more. 1200 Hours Contract Manage special departmental projects and organize logistics for internationals senior staff from Washington in DRC for meetings with government project coordinators and more.

    • United Kingdom
    • Government Administration
    • 300 - 400 Employee
    • Website and Event Manager
      • Jan 2012 - Jun 2012

      • Management of the British Embassy Kinshasa website - www.ukindrc.fco.gov.uk. • Ensure full co-operation with FCO web hub in Delhi. • Ensure centrally produced content is up-to-date. • Launch Embassy social media communications and Focus on both Congolese and British audiences as well as proactive, innovative consular communications. • Support to Communications Team: events organising (press conferences, speeches, regional visits, photocalls etc.), drafting and issuing press releases, articles, speeches Show less

    • Residence Manager to the Ambassador
      • May 2010 - Jan 2012

      • Providing efficient service to the Ambassador’s Family• Managing the residence maintenances follow up • Managing the residence staff• Record financial management of the Residence in an impress • Organisation of official entertainments (diners, cocktails, lunches) and much more

    • Congo, The Democratic Republic of the
    • Medical Device
    • 1 - 100 Employee
    • Purchaser and Assistant Manager,
      • Nov 2008 - May 2010

      Monitoring the market and finding the best offer for an evaluation and authorization of sales offers from pharmaceutical sales following agreed layout guidelines and PA to the CEO Monitoring the market and finding the best offer for an evaluation and authorization of sales offers from pharmaceutical sales following agreed layout guidelines and PA to the CEO

    • Netherlands
    • Telecommunications
    • 300 - 400 Employee
    • Administration Manager
      • Jul 2007 - Jul 2008

      PA to the CEO and Managing all offices in central Africa registrations including the establishment of all foreigner’s employees in Congolese sol; liaison with the HQ located in Israel for all monthly and weekly reports. PA to the CEO and Managing all offices in central Africa registrations including the establishment of all foreigner’s employees in Congolese sol; liaison with the HQ located in Israel for all monthly and weekly reports.

    • Assistant Manager and Secretary
      • Mar 2006 - Jun 2007

      PA to the CEO and Managing all office registrations including the private Agendas of the CEO in All DRC; Family support and more, Responsible for follow-up of the construction site workload and provide all monthly and weekly reports. PA to the CEO and Managing all office registrations including the private Agendas of the CEO in All DRC; Family support and more, Responsible for follow-up of the construction site workload and provide all monthly and weekly reports.

    • Airlines and Aviation
    • 700 & Above Employee
    • Passenger agent,
      • Aug 2003 - Nov 2005

      Customer services for airline companies named above. Checking at the desk, boarding and arrival call at the gates, and on SkyTeam salon Air France on passengers’ services. Lost and fund luggage’s follow-ups. Customer services for airline companies named above. Checking at the desk, boarding and arrival call at the gates, and on SkyTeam salon Air France on passengers’ services. Lost and fund luggage’s follow-ups.

    • Canada
    • Banking
    • 700 & Above Employee
    • Costumer services représentative and cashier
      • Jul 2001 - Jul 2003

      Promoting all types of CIBC's credit card and responsible for cash management at the front desk for a day to day transactions of the customers. Verify Cash balance on closure. Promoting all types of CIBC's credit card and responsible for cash management at the front desk for a day to day transactions of the customers. Verify Cash balance on closure.

  • Les Ailes de la Mode
    • Montreal, Canada Area
    • Cashier and costumer services agent,
      • Jul 2000 - Jul 2001

      •Organizing sections •Cashier of the woman accessories section •Doing promotion of the store credit card and different events •Organizing sections •Cashier of the woman accessories section •Doing promotion of the store credit card and different events

  • Salon de beauté Vanity 2000
    • Montreal, Canada Area
    • Assistant Manager,
      • Nov 1999 - Jul 2000

      •Assist the costumer on products choice •Doing promotion on product offer in store •Help and control cash •Schedules appointment •Assist the costumer on products choice •Doing promotion on product offer in store •Help and control cash •Schedules appointment

Education

  • Hotel School london
    Hospitality 8 weeks trainning, Certificate
    2021 - 2021
  • The London School of Economics and Political Science (LSE)
    Entrepreneurial and Small Business Operations
    2020 - 2021
  • The College of Haringey, Enfield and North East London
    Certificate, Business, Leisure and Tourism
    2019 - 2019
  • MINAFET
    Certificate, Protocol and diplomacy
    2010 - 2010
  • Alliance Franco – Congolaise
    Certificate, Management
    2007 - 2007
  • •École secondaire Saint – Henri Montreal
    DES, General High school diploma
    1998 - 2001

Community

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