PAMELA M.

Test Lead at Amici Procurement Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Glasgow Area, UK

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Experience

    • United Kingdom
    • Biotechnology Research
    • 1 - 100 Employee
    • Test Lead
      • Feb 2022 - Present

      Pharmaceutical Procurement Company Pharmaceutical Procurement Company

    • United Kingdom
    • Utilities
    • 700 & Above Employee
    • Test Lead
      • Jan 2020 - Feb 2022

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Defect Analyst\Test Analyst
      • Sep 2018 - Jan 2020

      Working closely with the Test Team, Developers and Third Parties managing defects using Visual Studio Team Foundation Server (TFS) and Jira. Liaise with onshore and offshore resources along with third party vendors and consultants. Mentor new defect management team members and lead team in absence of Defect Manager. My responsible defect areas are Operational Acceptance Testing (OAT), Non Functional Testing (NFT), System Integration Testing (SIT), Migration Testing and Security Testing. Jira Microsoft Team Foundation Server (TFS) Azure DevOps 2019 Show less

    • United Kingdom
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Test Lead
      • Apr 2018 - Sep 2018

      Conducted tests and created strategies with multiple long-term testing activities for high-security project. Designed test plan, schedule, and completion report in addition to daily and weekly status reports. Developed test reports based on analyses of collected test data. This was a hands on role so was also actively involved in the testing of the product. • Advised Project Management on Testing processes • Collaborated with operational teams and internal stakeholders to validate and manage impact of changes to business processes. • Chaired calls to report and manage identified defects using Jira • Managed six-member team including hiring, on-boarding, training, and facilitating development of professional skills and knowledge. • Converted business requirements into scenarios and scripts • Undertaking integration testing of individual modules and overall system prior to UAT testing • Validated production and content of new and existing reports • Documenting and testing error handling and reporting Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Test Consultant - AppLabs (A DXC Company)
      • Apr 2005 - Jan 2018

      Started with a 2 Years Contract role transitioned to a Permanent Member of Staff Conducted numerous onsite testing consultations primarily for financial sector clients with assignments ranging from leading testing processes as Test Lead to analysis of test results and identified defects as a Senior Test Analyst or Test Analyst. Reviewed project specifications and requirement to create test scenarios and scripts. Gathered testing data and batch results, compiled project testing records, and recorded updated documents within multiple databases. Delivered subject matter expert (SME) support as participant in project management meetings. Utilised Agile, V-Model, and Waterfall methodologies to manage execution of IVR, telephony, system, system integration, regression, integration, user acceptance, web based, retail banking, mobile, and migration tests. Covering Current Accounts, Mortgage Accounts, Loans, Savings Accounts, Automated Teller Machines (ATM's), Debt Management, Telephony & IVR, Payments and Debit & Credit Cards Working on numerous client sites, National Australia Group, Tesco, Royal Bank of Scotland as Test Analyst, Senior Test Analyst, Test Lead, Defect Manager Oracle/Toad, Quality Centre (ALM), Jira Show less

    • System/Unit Test Analyst
      • Mar 2003 - Mar 2005

      Working with-in a Test Team as a Test Analyst to Unit, System and Regression test a new smear call recall process for the NHS my duties entail: • Analysing business requirements • Creating Test Plans • Preparing Test Condition using the Functional Design Specification • Creating Test Scenarios • Creating Test Scripts • System, Integration, Unit and Regression Testing • Running batch processes from my computer • Identifying defects, logging defects in an Access Database and Perfect Tracker, prioritising defects and helping the IT Support to progress with them. • Re-testing Defects once fixed. • Preparing Data to use for testing • Using SQL to alter data for testing when required • Using SQL to check that test results are correct and that all information has written to the appropriate tables correctly • Using SQL to run queries • Using Test Director for test plans, conditions, scenarios and scripts. Show less

    • Service Readiness Analyst (Holiday Cover)
      • Jan 2003 - Feb 2003

      Working with-in part of the Service Readiness Team my main duties entailed: •​Meeting with Project managers to discuss Operational Acceptance Criteria (OAC). •​Tailoring the Operational Acceptance Criteria (OAC) in order with the business needs for numerous projects. •​Issuing the OAC to management for comment and adjusting when necessary. •​Tracking OAC requirements through Excel, signing off targets achieved & chasing up overdue documentation.​ Working with-in part of the Service Readiness Team my main duties entailed: •​Meeting with Project managers to discuss Operational Acceptance Criteria (OAC). •​Tailoring the Operational Acceptance Criteria (OAC) in order with the business needs for numerous projects. •​Issuing the OAC to management for comment and adjusting when necessary. •​Tracking OAC requirements through Excel, signing off targets achieved & chasing up overdue documentation.​

  • Abbotgate Consultancy Ltd
    • Edinburgh, United Kingdom
    • Senior Test Consultant
      • Jun 2002 - Jan 2003

      Working for various clients my responsibilities included: •​Analysing business requirements. •​Preparation of Test Scripts and Test Plans based on business requirements, functional specs & Technical Design overviews (TDOs). •​Carrying out Web testing, System and User Acceptance testing. •​Carrying out testing on new and existing Internet processes. •​Writing Test Completion Reports. •​Identifying defects, logging defects in Test Director, prioritising defects and helping the IT Support to progress with them. •​Re-Testing Defects once fixed ​ Show less

    • Infrastructure Analyst
      • Jun 2001 - Jun 2002

      June 2001 - June 2002 (contract)Working with-in part of the Infrastructure Team for Scaled Application Testing for Retail whereMy main duties entailed:​•​Working with-in the team to come up with new processes that will help make the Testing process run more smoothly.•​Produce and implement documentation that supports any new change to the Testing Process.•​Create and maintain processes, which improve controls in testing i.e. using Version Manager to capture build baselines and keep a tight rein on any changes implemented.•​Writing, updating and publishing on the Intranet, documents that entail guidelines The Royal Bank of Scotland adhere to as Testing Standards•​Organising workshops with the relevant people where guidelines are discussed and progressed.•​ Running processes from PVCS Tracker, Excel and Access that have already been set up to produce Statistics for the Scaled Application Testing i.e. number of Trackers (Faults) that have been raised in 24hrs etc.•​Using Visio for potential planning.•​Monitoring and Policing PVCS Tracker in connection with Trackers raised for the Change Review Board and producing reports which I take along to the CRB meeting twice a week to discuss. (The CRB is a team of Managers that sit to discuss changes to an Environment once it has been base-lined).•​Use PVCS Tracker & Test Director to log defects, prioritise and insure sufficient information was input.•​As an administrator of PVCS Tracker I was in charge of organising and authorising access to the PVCS Tracker database.•​Use Visual Basics to create macros to run new and existing processes Show less

    • System Tester
      • Mar 2001 - Jun 2001

      Working as a system tester on the Natwest project my main duties entailed: • Using Excel to identify scripts, print scripts and log Test results.• Using different versions of Microsoft Windows and different versions of browsers to systems test existing processes incorporating any changes.​•​Liaison with developers and management•​Use PVCS Tracker to log and update defects, prioritise and insure sufficient information was input.•​To retest any faults that have been fixed.• Highlight any script errors. Show less

  • RoboScot 38 Ltd
    • Glasgow, United Kingdom
    • Test Analyst
      • Dec 2000 - Mar 2001

      December 2000 - March 2001 Working as part of a team and on my own in an Internet dot COM world that has a very fast testing turnover a highly charged environment and a challenging role. My duties entailed: •​Analysing business requirements. •​Carrying out web testing, system testing, functionality testing, unit testing, regression testing, Integration testing and User Acceptance testing. •​Writing test plans and test completion reports. •​Writing scripts in Test Director based on business requirements, functional specs & Technical Design overviews (TDOs). •​Carrying out testing on new and existing Internet processes. •​Identifying defects and helping the IT Support to progress with them. •Escalating defects to the development team and prioritising defects when necessary. •​Re-Testing Defects once fixed. •​Liaison with developers and management. •Reviewing test documentation. Show less

  • ScottishPower plc
    • Cathcart/Paisley/East Kilbride
    • Test Analyst
      • Dec 1997 - Dec 2000

      Working as part of the Trinity Project, within a team of 5, carrying out User Acceptance testing to identify and resolve system faults prior to work packages being introduced to the live environment. My main duties were: •​User Acceptance testing, Regression testing, System testing, unit testing, functionality testing and Integration testing. •​System testing of new and amended functionality to Regression testing of MSP •​Billing and Debt 400 system & web testing. • Preparation of Test Plans and specifications. •Analysing business requirements. •​Checking on-line results of tests and ensuring documentation output is correct in MSP Billing and Debt 400 system. •​Identifying defects and helping the IT Support to progress with them. •​Assisting and identifying scenarios and incorporating them in a testing plan. •​Updating results with in the test plan. •​Monitoring progress and updating metrics. •​Preparing daily report to advice line manager of problems/progress on days testing. • Reviewing test documentation. • Plan testing across work streams and co-ordinate testing. •Supervising and mentoring a team of six testers when required ensuring testing was completed successfully. • Co-ordinating testing over multiple streams in different environments. • Co-ordinating testing within an environment. • Writing documents such as the Test Completion Report. Show less

    • United Kingdom
    • Utilities
    • 700 & Above Employee
    • Test Analyst
      • Dec 1997 - Dec 2000

Education

  • Kilmarnock Academy
    1984 - 1988
  • Hamilton Grammar
    1981 - 1984

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