Experience

The Royal Society of Queensland

• Australia
• Research Services
• 1 - 100 Employee

• Events and Administration Coordinator and Executive Assistant to the President

  • Aug 2017 - Present

  Events Coordinator, Administration Coordinator and Executive Assistant Events Coordinator, Administration Coordinator and Executive Assistant



QUT (Queensland University of Technology)

• Australia
• Higher Education
• 700 & Above Employee

• Administration Officer

  • Sep 2013 - Mar 2014



Trilby Misso Lawyers

• Australia
• Law Practice
• 1 - 100 Employee

• Executive Assistant/Claims & Transfer Coordinator

  • Mar 2008 - Feb 2013

  Provided assistance at all levels to the Chief Executive Officer (CEO), Chief Financial Officer (CFO), partner of firm, General Manager (GM) and allocated Senior Associates. Responsibilities included: •Development & implementation of procedures and workflow for new Case Management System resulting in maintaining 100% accuracy in reporting and data management. This included creating all precedent correspondence, emails and client files. •Development and implementation of process and procedures manual for purchase of cases/files, coordinating all aspects including liaison with Principals of Law Firms in regard to payment of all financial transactions. •Generated strong relationships with key stakeholders & law firms resulting in the recovery of significant costs and outlays expended on behalf of clients resulting in 100% positive feedback at performance reviews. This entailed preparation of all communication and negotiating proposals. •Managed the complex coordination of claims and implemented effective management enabling clear and concise communication between the CEO, General Manager (GM), insurance company & law firms acting on behalf of the insurer. •Managed complex enquiries from previous clients who required information on previous matters resulting in developing a positive company profile and returned clientele. •Established a project called “Data Room Management” that stored all commercial documentation. •Focus Group Committee member identifying issues for HR.



Queensland Catholic Education Commission

• Personal Assistant to Assistant Director (Finance & Resourcing) & Payments & Data Management Office

  • Apr 2005 - Mar 2008

  •Supported the Assistant Director (Finance & Resourcing) in achieving the Strategic Directions of the Commission including scheduling meetings, taking minutes, organising appointments and diaries, initiating and handling correspondence, monitoring telephone calls and establishing and/or maintaining working filing systems. •Provided support to the team of 8 in the areas of data collection and accountability by monitoring and reporting on the performance of over 300+ schools and school authorities. •Arranged hospitality and catering for VIP guests and Executive meetings and organised local and overseas travel and accommodation for Executives. •Organised the production of the School Directory ensuring information about 300+ schools and school authorities was accurate. •Provided support within other units of the QCEC, to promote an environment of teamwork to meet deadlines and timeframes resulting in increased productivity.



St Joseph's College, Gregory Terrace

• College Secretary

  • Jan 2000 - Apr 2005

  •Worked unsupervised with initiative to meet deadlines within a demanding school environment. Providing high level secretarial/computing skills with a courteous, helpful communication manner, ensuring a professional competent approach whilst dealing with a wide range of matters and conflict situations. •Production of weekly newsletter (The Terrace News) in Microsoft Publisher. Liaised with parents, staff, and other stakeholders to include information in the Terrace News. •Prepared and typed correspondence including letters, memos, minutes and reports for Principal, College Dean, Registrar, Head of Junior Studies, Gregory Terrace Old Boys’ Association, Parents & Friends Association and Terrace Ladies Group (Mothers’ Auxiliary). •Prepared, produced and distributed invitations and flyers for special events and various functions. •Recorded data in Access for the Gregory Terrace Old Boys’ Association. •Produced Orientation booklets and database lists and typing of letters to families. •Received and answered enrolment enquiries for applicant parents and liaised with the College Registrar.



Australian Catholic University

• Australia
• Higher Education
• 700 & Above Employee

• Administration Officer

  • Oct 1994 - Jan 2000

  •Effectively communicated with school principals, teachers, academics, students, university officials and other outside stakeholders to provide accurate and timely information. •Provided administrative support to academic staff including Head of School, Assistant Head of School, Coordinators and Course Advisers including promotion of courses within the faculty. •Advised students on course enrolments within the Bachelor of Education (Primary) and other courses within the Faculty of Education, Faculty of Educational Leadership and the Faculty of Religious Education. Provided advice to Distance Education students in relation to course information including variation of enrolment. •Worked within a team environment to implement procedures and share administrative duties using forward planning strategies, working with minimum supervision to provide quality administrative support for the faculty. •Developed procedures and compiled reports for Distance Education within the School of Education. •Arranged student interview times and student timetables involving liaison with schools for the Bachelor of Education (Secondary) [Postgraduate] formerly the Graduate Diploma in Education (Secondary).