Program Director for the Center for Social Justice/Adelante Program

• Sep 2021 - Present

• Developed, implemented, and refined operation strategies and program design in collaboration with college leaders, marketing, and personnel team • Work collaboratively with a strategic partnership, marketing, and institutional support departments to lead and ensure that successful high-impact promotion of the Adelante Program targets the geographical market. • Oversee the development of online ESL courses for native Spanish speaking students • Collaborate with the program team to create synchronous and asynchronous offerings, such as webinars, ESL courses, virtual events on the platform to drive student engagement. • Administration and execution of policies, program finances, and operations • Currently collaborating with a team of Instructional Designers to develop bilingual courses • Oversee training programs for staff and faculty in cross-cultural communication and student service delivery. • Work with advisement to develop a high-touch concierge model for Latinx students. • Developed a high-touch mentorship program on the Graduway platform. Show less

Director of the Camino Program

• Feb 2017 - Sep 2021

• Responsible for creating and managing the Camino program for native Spanish speakers to obtain credits while reinforcing their English verbal, reading, and writing skills. • Managed all aspects of the program including but not limited to creating workforce, hiring, firing, training, preparing the annual budget, and leading a team of ten professionals including but not limited to manager, adjunct professors, and interns. • Increased student enrollment by over 500% through active recruitment and cultivating relationships with community high schools and community-based organizations • Ensured student satisfaction, engagement, and success • Proficient with online and hybrid teaching and learning methodologies. • Collaborated with Instructional designers to develop multi-cultural academic courses for the Camino program Show less

Director of the Criminal Justice Program

• Aug 2012 - Feb 2017

• Managed and supervised the overall quality of the student and faculty experience including the quality of student learning and faculty instruction for bachelor and graduate degree programs • Managed overall health of the programs/department as measured by outcomes including enrollment, retention, academic outcomes, and career outcomes. • Conducted instructor evaluations and outcomes reports for faculty team members.• Responsible for deploying all resources wisely and managing expenses and program budget. Show less

Instructor

• Aug 2010 - Feb 2017

Drug Court Resource Coordinator

• May 2006 - May 2011

• Responsible for redesigning and implementing a policy and procedure manual for treatment court (Felony Drug Court and Family Drug Treatment Court) alongside the judge and administration personnel. • Established and maintained linkages with community based service providers and other support service providers. • Ensured that all interns conducted themselves with the highest of professional standards. • Supervised and ensured up-to-date computer data entry and other record-keeping concerning participants’ progress • Monitored, prepared and submitted accurate reports in accordance with federal grant funding requirements. • Managed internship program. Interview, supervise and report on intern progress to their academic institution. • Compiled and evaluate statistical material on monthly bases. • Developed and implemented substance abuse and vocational workshops. • Participated in case conference, providing treatment recommendations to the judge and other court personnel, regarding potential case outcome. Show less