Pamela Hart

HUD Certificated Housing Counselor at Consumer Credit Counseling Service of Rochester, Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Rochester, New York Metropolitan Area

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Credentials

  • HUD Certified Counselor
    U.S. Department of Housing and Urban Development

Experience

  • Consumer Credit Counseling Service of Rochester, Inc
    • United States
    • Financial Services
    • 1 - 100 Employee
    • HUD Certificated Housing Counselor
      • Jul 2020 - Present

    • Certified Educator
      • May 2018 - Present

    • Certified Student Loan Counselor
      • Apr 2018 - Present

    • Certified Credit Counselor
      • Apr 2017 - Present

    • Certified Housing Counselor - First Home Club Advisor
      • Mar 2016 - Present

    • Client Support Specialist
      • Oct 2014 - Present

  • AMN Healthcare
    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Client Service Representative
      • May 2012 - Jul 2014

      Maintained shift levels for 16 offices along the east coast and mid west Inbound/Outbound Calls, Staffing,Confirmation and Clean ups. Also assisted Clients with last minute needs for CNA's, LPN's and RN's Maintained shift levels for 16 offices along the east coast and mid west Inbound/Outbound Calls, Staffing,Confirmation and Clean ups. Also assisted Clients with last minute needs for CNA's, LPN's and RN's

  • Auction Direct USA Used Vehicle Superstore
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Customer Care/ BDC Lead
      • Oct 2007 - Jan 2012

      Training New Hires. 1:1 Coaching to review skill set of working Service Representatives. Call Observations/Quality Review Internet Sales /Business Development Handle inbound sales calls Responsible for creating clients accounts in data base. Follow up with customers via email and phone. Received bonus for exceeding sales goals/targets. Training New Hires. 1:1 Coaching to review skill set of working Service Representatives. Call Observations/Quality Review Internet Sales /Business Development Handle inbound sales calls Responsible for creating clients accounts in data base. Follow up with customers via email and phone. Received bonus for exceeding sales goals/targets.

  • JPMorgan Chase & Co.
    • United States
    • Financial Services
    • 700 & Above Employee
    • Escalation Manager
      • May 2003 - Oct 2007

      Assisted irate customers, resolved issues; making sure satisfied by end of call. Assisted irate customers, resolved issues; making sure satisfied by end of call.

Education

  • Everest Ins.
    AAS, Business Management
    2007 - 2009

Community

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