Pamela Gavin
Recruitment Manager at Time Recruitment Services Ltd- Claim this Profile
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Bio
Samuel Verdin
Pamela recently helped me secure a job which has instigated a career change that I've been working towards for several years now, and I can't thank her enough. Her personable, thoughtful and attentive approach was incredibly encouraging and allowed me to enter the interview feeling confident that I was a strong candidate for the role. While I am certain that she deals with clients like me on a daily basis, I will always be grateful for her commitment to facilitating my first full-time entry into a new industry.
Jessie Lindsay
I was highly impressed with the efficiency and warmth of Pamela when joining Time Recruitment. The process was smooth and she went above and beyond to get to know me and my interests in order to pair me with the right company. I am more than happy in my position and feel valued as her candidate. Thank you, Pamela!
Samuel Verdin
Pamela recently helped me secure a job which has instigated a career change that I've been working towards for several years now, and I can't thank her enough. Her personable, thoughtful and attentive approach was incredibly encouraging and allowed me to enter the interview feeling confident that I was a strong candidate for the role. While I am certain that she deals with clients like me on a daily basis, I will always be grateful for her commitment to facilitating my first full-time entry into a new industry.
Jessie Lindsay
I was highly impressed with the efficiency and warmth of Pamela when joining Time Recruitment. The process was smooth and she went above and beyond to get to know me and my interests in order to pair me with the right company. I am more than happy in my position and feel valued as her candidate. Thank you, Pamela!
Samuel Verdin
Pamela recently helped me secure a job which has instigated a career change that I've been working towards for several years now, and I can't thank her enough. Her personable, thoughtful and attentive approach was incredibly encouraging and allowed me to enter the interview feeling confident that I was a strong candidate for the role. While I am certain that she deals with clients like me on a daily basis, I will always be grateful for her commitment to facilitating my first full-time entry into a new industry.
Jessie Lindsay
I was highly impressed with the efficiency and warmth of Pamela when joining Time Recruitment. The process was smooth and she went above and beyond to get to know me and my interests in order to pair me with the right company. I am more than happy in my position and feel valued as her candidate. Thank you, Pamela!
Samuel Verdin
Pamela recently helped me secure a job which has instigated a career change that I've been working towards for several years now, and I can't thank her enough. Her personable, thoughtful and attentive approach was incredibly encouraging and allowed me to enter the interview feeling confident that I was a strong candidate for the role. While I am certain that she deals with clients like me on a daily basis, I will always be grateful for her commitment to facilitating my first full-time entry into a new industry.
Jessie Lindsay
I was highly impressed with the efficiency and warmth of Pamela when joining Time Recruitment. The process was smooth and she went above and beyond to get to know me and my interests in order to pair me with the right company. I am more than happy in my position and feel valued as her candidate. Thank you, Pamela!
Credentials
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7th June 2005: Passed IAQ Examination Introduction to Securities and Investment, 31st October 2006: Passed IAQ Examination FSA Regulatory Environment, 27th April 2006: Passed IAQ Examination Collective Investment Scheme Administration.
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Experience
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Time Recruitment Services Ltd
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United Kingdom
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Staffing and Recruiting
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1 - 100 Employee
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Recruitment Manager
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May 2018 - Present
Having had many years’ experience as a Senior Team Manager for BNYMellon, one of the UK's largest Financial Service Organisations, a large part of my job was recruitment. This position gave me the experience required to do my current Recruitment Manager Job at Time Recruitment. My role at Time Recruitment involves: • Liaising with new and existing clients to build and develop positive relationships with them and find out their recruitment needs. • Developing a good understanding of client companies, their industry, what they do, their work culture and environment. • Advertising vacancies by drafting and placing adverts in a range of media. • Using candidate databases and search platforms to match the right person to the client's vacancy. • Receiving and reviewing applications and CV’s, managing interviews and tests and creating a shortlist of candidates for the client. • Requesting references and checking the suitability of applicants. • Briefing the candidate about the responsibilities, salary and benefits of the job in question. • Preparing CVs and correspondence to forward to clients regarding suitable applicants. • Organising interviews for candidates as requested by the client. • Informing candidates about the results of their interviews. • Negotiating pay and salary rates and finalising arrangements between client and candidates. • Offering advice to both clients and candidates on pay rates, training and career progression. • Attending networking events to help grow the business. • Business Compliance and keeping up to date with the current market conditions. Show less
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Investment Relations Administration Officer
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Nov 2014 - May 2018
Role Involves: • Investment administration, including compliance oversight, disinvestments, on-boarding and off-boarding investment managers, IMA reviews and amendments, class actions and corporate actions. • To act as the main point of contact with external investment managers and global custodian regarding a range of queries. • Checking and processing investment management and custodian fees. • Liaison with the custodian and investment managers in relation to the reclamation of tax deducted from investment income (UK and overseas) and, where necessary, dealing with our external tax agents. • Attend board meetings to discuss investment decisions. • To ensure our managers are complying with all applicable regulations including MIFID II, EMIR, CASS, COBS and TCF. • Liaising with our property managers regarding the purchases and sales of property, VAT election and option to tax. • Ensuring all investment procedures are current and kept up to date. • Attend service review meetings with custodian/managers. • Ad-hoc project management. Key Achievements: • Process improvement through creating new written procedures and processes for all tasks involved in the investment administration work. • Project managed the implementation of a new pensions administration system, moving from Axis to Altair. • Part of the team involved in a major pension insurance buy-in. • Analysis of investment management fees. Show less
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BNY Mellon
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United States
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Financial Services
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700 & Above Employee
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Senior Team Manager
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Aug 2003 - Mar 2013
Role of a Senior Team Manager involved: This was a T&C role. • Responsible for the supervision of one of the telephone teams within the client service centre and also in assisting the Manager with the day-to-day operational activities of the client service centre. • Offering guidance to staff and other Team Managers and setting a professional example. • Developing skills, expertise and performance of team members through coaching, training and the use of the Performance Management Process. • Ensure monthly coaching sessions and team meetings go ahead each month. • Covering for the Manager during absence from the office. • Act as an escalation point for any complex queries and customer calls. • Ensure the services provided are delivered in compliance with client specific Service Level Agreements and Key Performance Indicators. If necessary implement and communicate resolution to non-compliance of SLA/KPIs. • Facilitate and nurture relationships, both with internal employees and colleagues and external suppliers and clients. • Assist the Manager of the Client Service Centre in the recruitment and selection, management, training, development and corrective action of all Contact Centre employees. • Updating holiday and absence calendars and conducting absence reviews with staff. • Assist with all client-related project work for the Client Service Centre; assist with assessing viability and potential impact of projects prior to implementation, data mapping and analysis. • Call monitoring for team ensuring that they are providing excellent customer service at all times. • Ensure all team procedures are up to date and continually demonstrating process improvements. • Disaster recovery coordinator ensuring testing of systems and call trees happen throughout the year. • While working here I studied and passed the three IAQ exams and became T&C Competent. Show less
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