Experience

Catherines Stores Corporation

• United States
• Retail
• 200 - 300 Employee

• Sales Leader

  • Feb 2005 - Present

  · Plans, leads and supervises the sales efforts and programs of the company· Participates in the development, implementation and evaluation of all the sales plans· Discover training needs and provide coaching to the team· Responsible for daily inventory and merchandising including placing orders as needed· Maintain cash registers and their contents, checking for accuracy in the store’s daily cash transactions· Cross check account balance and records at the end of daily operations to ensure that items bought are in line with amounts recorded· Step in to resolve disputes between cashiers and customers over transactions with a diplomatic approach to handle such issues with good judgment in the interest of the company· Train new cashiers on the job, giving them clear directions and guidelines on how to work effectively



American Greetings

• United States
• Manufacturing
• 700 & Above Employee

• Recruiter/Trainer

  • Aug 1993 - Feb 2013

  · Hired and trained all merchandisers for Canada and Washington

• Merchandiser

  • Aug 1992 - Feb 2013

  · Determines call schedule by reviewing priorities with supervisor; discussing special instructions, product promotions, new products, and price changes.· Preserves customer relationships by visiting with store managers, department managers, and employees; answering their questions; responding to special requests; describing product features.· Maintains store shelves by observing displays of company products; removing damaged or freshness-dated products; tidying store shelves; providing optimum display of products.· Maintains inventory by restocking shelves with product from inventory; observing inventory levels; prompting store management to reorder when levels appear low; arranging for return and credit for damaged products.· Provides information by reporting growth, expansion, or closing of supermarkets in assigned territory.