Pamela Fletcher

Executive Assistant Office Manager at MURAL Real Estate Partners
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Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area

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Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Executive Assistant Office Manager
      • Jun 2022 - Present

    • Office Manager/ Executive Assistant to CEO
      • Jun 2022 - Present

    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Senior Data Manager
      • Jul 2017 - Present

    • Office Manager
      • Jan 2015 - Nov 2021

      • Reports directly to the Chief of Rehabilitation Medicine, and manages all outpatient, and office administrative and reception duties.• Handles reconciliation of patient billing, processing and follow-up on patient insurance authorizations, in addition to handling all general administrative duties.• Collaborates with Business Associate (BA) register patients for office visits and coordinate and schedule all doctors’ appointments.• Hires, trains, and on-boards new hires, providing initial support and integration into the organization• Organizes meetings, manages inventory, and implements office processes and procedures that expedite work and significantly save costs• Serves as go-to-person regarding all administrative and operational related functions Show less

    • Human Resource Coordinator (Generalist)
      • Jul 2012 - Jul 2014

      Reported directly to the Executive Director of Human Resources • Provided guidance to managers in recruiting and employee relations • Administered employee compensation, training and benefit programs to North East Regional offices, and actively engaged in recruiting process with moderate to high volume. • Administered payroll through the Paylocity pay system to over 500+ employees, which included: collection and review of time sheets, and entry of hours, overtime, and deductions. • Improved manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solution; coaching and counseling managers and employees; and launching the performance process by employee anniversary. • Served as resource for employee and management to answer questions or concerns regarding company policies, practices and regulations. • Liaised between service vendors and business by attending weekly calls to ensure company is being supported as needed by vendors, and billing is accurate and timely. Show less

  • The Pension Boards
    • New York, New York
    • Administrative Assistant
      • Jan 2009 - Dec 2011

      • Provided general support to the Executive Assistant and Director of Ministerial Assistance. • Assisted the President’s office with preparation of Board Meeting materials • Assisted in the design and implementation of the selection process for the new Target 2030 Initiative Program (leadership program for new ministers founded September 2009) • Organized and arranged all meetings, seminars, and travel arrangements related to the Target 2030 Program • Attended meetings and seminars with/and provided orientations for the new candidates in the Target 2030 Program • Assisted with Development activities by receiving, recording and acknowledging contributions related to Ministerial Assistance grants, renewals, or gifts; producing reports on “Giving” for Director of Ministerial Assistance; and, responding to donor questions via phone, email and regular mail Show less

    • Eligibility Specialist II
      • Sep 2007 - Dec 2008

      • Responsible for the determination and verification of initial and continuing eligibility for Public Assistance including Income Maintenance, Medicaid, Emergency Housing services and /or Food Stamps. • Leveraged agency procedures, automated systems and/or face-to-face client interviews to assist with determinations. • Reviewed documents and submitted information obtained by applicants to assist determine eligibility for public benefits, by upholding agency guidelines and policy in both computation and determining financial assistance amount one is determined eligible to receive • Ensured disbursements were proper, accurate, timely not only by clearly and precisely completing forms within prescribed deadline, but also by completing timely interviews • Reviewed documents submitted and information obtained by applicants to determine eligibility for public benefits, by upholding agency guidelines and policy in both computation and determining financial assistance amounts • Maintained communication lines with clients, which included verbal and written notification of approval status. Show less

Education

  • Virginia State University
    Bachelor of Science, Psychology
    2002 - 2006

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