Membership Development Manager

• Nov 2022 - Present

Commercial Business Advisor

• Nov 2020 - Dec 2022

Helping awesome Kiwi Start-up/ Scale-Up Tech Companies thrive in the Australian Market Helping awesome Kiwi Start-up/ Scale-Up Tech Companies thrive in the Australian Market

Head of Bank of Ireland Waterford

• Jun 2016 - Nov 2020

Head of Bank of Ireland Waterford, Brand Ambassador and City and County Manager across the Waterford's 7 Branches being the Quay, Lisduggan, Tramore, Dungarvan, Lismore, Kilmacthomas and the exciting new Ardkeen branch that opened in May 2016.

City Manager

• Dec 2015 - Jun 2016

Bank of Ireland Brand Ambassador and City Manager across the Waterford City Branches of the Quay, Lisduggan and the exciting new Ardkeen branch set to open in April 2016.

South East Business Development Manager

• Jul 2014 - Dec 2015

Leveraging her 20+ years as a Senior Technology Sales Leader Pam has relocated to Waterford and is heading up the Cpl Resources business in the South East of Ireland covering Waterford, Wexford, South Tipperary, Carlow and Kilkenny. Leveraging her 20+ years as a Senior Technology Sales Leader Pam has relocated to Waterford and is heading up the Cpl Resources business in the South East of Ireland covering Waterford, Wexford, South Tipperary, Carlow and Kilkenny.

Business Owner

• Jan 2014 - Apr 2015

Consulting for Pim's Business Systems in Tramore (Sage Ireland's largest reseller of Payroll and Accounting Software to the SMB Market in Ireland) as their Sales and Marketing Director part-time my role was to increase sales, profitability and rebate contribution to the market focusing on new business. Consulting for Pim's Business Systems in Tramore (Sage Ireland's largest reseller of Payroll and Accounting Software to the SMB Market in Ireland) as their Sales and Marketing Director part-time my role was to increase sales, profitability and rebate contribution to the market focusing on new business.

Acting Director of Channel - Lenovo

• Nov 2009 - May 2013

Pam returned to Lenovo ANZ under a consulting arrangement as Acting Director of the Channel Business and filled several gaps in the Channel Business over the course of her 3 and a half years there. Pam returned to Lenovo ANZ under a consulting arrangement as Acting Director of the Channel Business and filled several gaps in the Channel Business over the course of her 3 and a half years there.

Mid Market Sales Manager

• Jun 2008 - Aug 2009

Pam owned and drove revenue with a sales division team compromising of 8 Internal Account Managers, 1 Internal Sales Manager, 5 Face to Face Account Executives and 1 Marketing Manager that drove customer engagement through effective segmentation, outreach and follow-up She drove innovation to nurture sales opportunities, client management, and new customer on boarding working closely with the Marketing and Product teams Pam worked closely with the divisional Segment Marketing Manager to execute the quarterly Demand Generation Calendar to drive demand and consideration for Lenovo Products to Mid-Market Customers Pam elevate the overall client experience by placing great emphasis on delivering an exceptional client experience and sharing best practice and progress against the Top 10 Must Have’s for mid-Market with all Mid-Market leaders across Australia and New Zealand Above all Pam invested in the team during a period of intense cultural and operational change

Online Sales Manager

• Jun 2006 - Jul 2007

Pam was responsible for driving all online and telesales generated via www.lenovo.com/au and www.lenovo.com/nz across 3 Channels, Public, Employee Purchase Plan (EPP) and Affinity (EPP for Customers employees) She drove Profitability in terms of upsell and encouraging customer to self-service resulting in Online Sales being consistently the most profitable sales channel at Lenovo ANZ on a quarterly basis As part of this role Pam managed an outsourced team of telesales account managers to deliver excellent performance, develop their digital marketing expertise, and mentoring with the aim of providing support to achieve operational metrics and KPI’s for all online telesales across ANZ She leveraged Best Practice across Worldwide online countries

State Sales Manager

• Aug 2004 - Feb 2006

Pam provided strategic leadership and operational support leading a team of 6 Accounts Executives across Queensland, WA, SA and ACT, 1 Technical Advocate and 1 Sales Support Person to achieve key quarterly targets and goals and develop Channel Partners Australia wide Pam provided strategic leadership and operational support leading a team of 6 Accounts Executives across Queensland, WA, SA and ACT, 1 Technical Advocate and 1 Sales Support Person to achieve key quarterly targets and goals and develop Channel Partners Australia wide

ibm.com Sales Manager

• Mar 2002 - Dec 2003

Pam reported directly to the Director of ibm.com and ran the day to day management of 4 distinct teams including Inbound Sales team of 10+ 1 Team Leader, Outbound Sales Team of 4, Server Team of 5 + Team Leader and Value Added Reseller Team of 2 to ensure that Sales deliverables were achieved & stakeholders expectations are exceeded by the team’s performance Pam worked closely with the aligned Marketing Team to execute results for the quarterly Demand Generation Calendar which was reviewed weekly. Demand Generation included Print Advertising, Catalogues and Online Offers Pam liaised with company Division Brand Managers to ensure offers were competitive but balanced to minimize Channel Conflict Pam developed, coached and managed the Inside Sales Managers and in turn the Reps to ensure sales and operational excellence and she helped define and ensure personal development of all Inside Sales Team members

Preferred Accounts Sales Manager

• Jun 1998 - Mar 2002

Pam set up a new division within Dell ANZ to target customers with Employees between 500-3500. The focus was on Acquisition as Dell had very low market share in this space when we started. Pam worked with the Segment Business Analyst to build a customer and prospect database capturing key customer contact details and account profiling informationShe teamed with Dell Product Managers to drive offers and solutions suitable for customers in this spaceShe worked with the e-Commerce Manager to target customers to order online and drive them to self service – this resulted in higher Average Unit Revenues, faster deliveries and increased Customer SatisfactionShe worked with the Segment Marketing Manager on Demand Generation Quarterly Plans to target Retention, Development and Acquisition Customers. Activities included Catalogues, Door Openers, Events and Online Marketing.

Sales Manager

• Mar 1993 - Jun 1998

Pam joined Dell as a Sales Representative earning a management role in 1995, and subsequent promotion to Sales Manager of the Health and Education Sales teams in the Public Sector DivisionPam was responsible for ensuring Business continuity during the move of the internal Public Sector sales team from Ireland to the UK in 1998 to merge with the Public Sector customer facing Client Executive team.