Pamela Austen

Chief Operating Officer at LegalBeagles Group Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Shoreham by Sea, England, United Kingdom, UK

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Experience

    • United Kingdom
    • Legal Services
    • 1 - 100 Employee
    • Chief Operating Officer
      • Feb 2016 - Present

      Brighton, United Kingdom The LegalBeagles Group is made up of LegalBeagles an on-line forum founded in May 2007 and JustBeagle launched in June 2017 which is the UK’s first legal search and comparison site.

    • United Kingdom
    • Legal Services
    • Chief Operating Officer
      • Feb 2016 - Present

      JustBeagle is changing the way people buy legal services in the UK through an impartial search and comparison site that addresses the persistent problem of people being unable to access good quality legal help when they really need it. Founded by the team behind LegalBeagles the UK’s most popular free legal information site (Disrupt 100 listed), JustBeagle is a transformational way to access information about legal provider services, their sector expertise and any fixed fees… Show more JustBeagle is changing the way people buy legal services in the UK through an impartial search and comparison site that addresses the persistent problem of people being unable to access good quality legal help when they really need it. Founded by the team behind LegalBeagles the UK’s most popular free legal information site (Disrupt 100 listed), JustBeagle is a transformational way to access information about legal provider services, their sector expertise and any fixed fees pricing. JustBeagle gives 10,000+ law firms across England and Wales the opportunity to attract and engage consumers looking for independent specialist advice and find a lawyer online. The site gives law firms a nimble, measurable and faster multi-strategy digital route-to-market across a trusted brand to reach interested consumers and achieve top-of-mind awareness at the point of instruction. Its independent aggregated rankings and reviews system benchmarks legal services nationwide, making it simple for people to find the right lawyer and get value for money. To learn more about JustBeagle visit www.justbeagle.com. Show less

    • United Kingdom
    • Consumer Services
    • 1 - 100 Employee
    • Forum Administration
      • Feb 2016 - Present

      Providing employment law guidance and support for consumers and SME’s via the forum. Founded in May 2007 LegalBeagles® is a free to use online consumer organisation offering support, discussion & guidance in many areas. It is made up of dedicated & enthusiastic individuals who are experienced in consumer issues. We are committed to remaining free to access to all our users. www.legalbeagles.info

    • Practice Director
      • Mar 2003 - Jan 2016

      Brighton, United Kingdom Work with the Partners on the development and implementation of the business plan for the firm looking at the short and long term strategic initiatives. Have responsibility for a group of staff providing support services to the business including HR, IT, Marketing and Facilities. The role also has a strong focus on ensuring the key performance measures are reviewed and analysed to ensure the business maintains its focus and is meeting the financial objectives that have been set. Have… Show more Work with the Partners on the development and implementation of the business plan for the firm looking at the short and long term strategic initiatives. Have responsibility for a group of staff providing support services to the business including HR, IT, Marketing and Facilities. The role also has a strong focus on ensuring the key performance measures are reviewed and analysed to ensure the business maintains its focus and is meeting the financial objectives that have been set. Have experience of mergers and acquisition of law firms into QS Howlett Clarke including the due diligence process, TUPE, integration of IT systems and general operations procedures. Show less

    • Germany
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • Head of Managed Services
      • Jan 1999 - Mar 2003

      Full P&L responsibility for a unit of over 100 staff providing managed telephony services to Damovo customers - contract values ranged from £850k to £22millon per annum. Development of the Managed Services business strategy including the provision of new services and working with my management team on the implementation of these. In addition the role required supporting the sales team in preparing tender responses and presentations to perspective customers together with ensuring that… Show more Full P&L responsibility for a unit of over 100 staff providing managed telephony services to Damovo customers - contract values ranged from £850k to £22millon per annum. Development of the Managed Services business strategy including the provision of new services and working with my management team on the implementation of these. In addition the role required supporting the sales team in preparing tender responses and presentations to perspective customers together with ensuring that Service Level Agreements were met for all customers and attending meetings with customers including contract negotiations. Show less

    • Sweden
    • Telecommunications
    • 700 & Above Employee
    • Customer Services Manager
      • Sep 1996 - Dec 1998

    • Divisional Human Resources Manager
      • Jun 1987 - Aug 1996

Education

  • Polytechnic of Central London
    Business Studies Degree, Business, Finance, Marketing, HR Management
    1983 - 1987
  • St Mary's Hall
    1976 - 1983

Community

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