Experience

Nationwide Property & Appraisal Services

• United States
• Financial Services
• 1 - 100 Employee

• Data Analyst

  • Aug 2020 - Present



Academy Animal Care

• United States
• Research Services
• 1 - 100 Employee

• Hospital Administrator

  • Nov 2013 - Apr 2020

  Manage all areas of a full service small animal clinic to include medical and kennel staffing. Manage and order Inventory all departments to include controlled and non controlled substances. Customer Service, training, Team Coaching, Team training,Annual employee reviews. Hiring of staff, Payroll, Patient account management, A/R, A/P, patient scheduling, Schedule management/maximizing production by efficient employee time management. Inventory control, Cash drawer,Collections, marketing, event planning, Developed and maintain procedure manual, training manuals, OSHA training,with follow through on compliance. Developed and maintain social media marketing, website, Facebook, Yelp, google, yellow pages. Manage magazine marketing. Manage and coordinate Kennel occupancy. Manage computer software and training in all departments. Coordinate and maintain maintenance and building repairs. Show less



Animal Medical Clinic

• Chesapeake, Virginia

• Office Manager

  • Apr 2017 - Mar 2018



Dr.'s Althouse, Carroll, & Alperin

• Chesapeake, Virginia United States

• Office Manager

  • Jul 2012 - Nov 2013

  Customer Service, Team Coaching, Team training, Hiring of staff, Patient account management, Insurance claims processing, scheduling, Maximizing production by efficient employee time management. Created and implemented Office Manual. Office and clinical supply ordering and inventory management, Computer troubleshooting & repair. Installation of new computers and /or equipment to include all software necessary. Marketing.Cash management, Accounts receivable, Accounts Payable, Payroll, Customer Service, Team Coaching, Team training, Hiring of staff, Patient account management, Insurance claims processing, scheduling, Maximizing production by efficient employee time management. Created and implemented Office Manual. Office and clinical supply ordering and inventory management, Computer troubleshooting & repair. Installation of new computers and /or equipment to include all software necessary. Marketing.Cash management, Accounts receivable, Accounts Payable, Payroll,



Isle of Wight Family & Cosmetic Dentistry

• SmithField Virginia

• Office Manager

  • Oct 2010 - Apr 2012

  Customer Service, Maximized production by Employee time management,Insurance processing, Accounts receivable, Accounts Payable, H/R, Scheduling,Payroll, Marketing, Collections to include, warrants, garnishments, liens, Hiring of staff, Training, . Seminars, lunch & Learns, Coaching Customer Service, Maximized production by Employee time management,Insurance processing, Accounts receivable, Accounts Payable, H/R, Scheduling,Payroll, Marketing, Collections to include, warrants, garnishments, liens, Hiring of staff, Training, . Seminars, lunch & Learns, Coaching



Lendmark Financial

• Chesapeake, Virginia 23321

• Assistant Branch Manager

  • Jan 2005 - Sep 2010

  Customer Service, Grew Branch from a 2 million to 5 million in 2years. Set up an account that generated 2-3 million in revenue annually at corporate location. Responsible for Mortgage processing, generating and closings. Handled all outside sales contracts to include automotive titling & loan processing and closings.Processed credit for loan underwriting. managed collections to include, Warrants, Garnishments, Bankruptcy's Repossessions,& Liens. Managed State audits. Training of staff. Cash drawer management. Show less