Experience

Hill Foley Rossi & Associates LLC
• United States
• Architecture and Planning
• 1 - 100 Employee
• Billing Manager

  • Feb 2020 - Present


NetZero USA

• United States
• Environmental Services
• 1 - 100 Employee

• Account Specialist

  • Feb 2016 - Feb 2019

  •execute monthly training for new Sales recruits •direct cash management operations to include daily administration of cash, checks, wire transfer, electronic check, etc., management of current accounts and bank relations •ensure application of payments, payment discrepancies, and payment rejections are processed timely and accurately with proper internal controls •perform reconciliations to bank and credit card statements and other month-end procedures •document and system review of all new equipment leases, in accordance with, the department’s policies and procedures •prepare orders by processing requests; pulling materials; packing boxes in preparation for delivery •verify and keep records on incoming and outgoing shipments and prepares items for shipping: Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records Show less



Cox Enterprise - Cox Automotive

• A/R Supervisor

  • Jan 2014 - Dec 2015

  •spearhead the establishment of the A/R department •oversee daily activities such as but not limited to Billing, Cash Application, Collections, and Customer Service •direct cash management operations to include daily administration of cash, checks, wire transfer, ACH, etc., management of current accounts and bank relations •ensure application of payments, payment discrepancies, and payment rejections are processed timely and accurately with proper internal controls •perform reconciliations to the general ledger, lockbox, bank statements, and other month-end procedures •prepare and submit customers’ invoices •review accounts receivable registers and reports to confirm the accuracy of financial records •develop and implement quality assurance processes for system issues related to billing errors or audits •coordinate with all functional departments regarding the optimization of overall business efforts •assist with the continuous updating of the department’s Standard Operation Procedures •provide appropriate training, support, and resources to ensure the team can perform all job functions •plan, schedule and direct the work of the Accounts Receivable department within the established accounting policies of the organization •provide effective leadership to staff including utilization of effective performance management to ensure results and to develop team members for future growth •track and report metrics on team performance Show less



Cox Enterprise - Cox Media Group

• Revenue Accounting Manager

  • Jan 2009 - Dec 2013

  Operations •create user-friendly tools within the department and for internal customers such as billing adjustment, account set-up forms, dashboards, and Excel spreadsheets (formulas set-ups, V-Lookup, pivot tables) •collaborate with the Sales team, IT, and the affiliates of the Business Office to prepare analyses, reconciliations, and support in addressing and resolving billing and operational issues •provide customer support to external customers through a centralized group email box and department’s ACD telephone line Supervision •motivate staff and achieve excellent performance through goal setting, initiatives, and incentive programs •interview, hire and train new employees while continuous coaching existing staff members (staff >/= 9) •prepare probationary, developmental, mid and annual performance reviews •integrate metrics into tracking and monitoring the team’s daily tasks and functions Project Initiatives and Strategic Implementation •establish the development, documentation, and implementation of the department’s workflow •troubleshoot database structure, design issues, and quality control concerns •define and implement project goals, operating parameters, key metrics and best practices for functional areas •collaborate in managing the who, what, and why in the recognized change(s) to the department Show less



Cox Enterprise - Atlanta Journal-Constitution

• Advertising Billling Supervisor

  • Aug 2007 - Dec 2008

  •assist the manager in monthly balancing procedures and reconciliation of designated accounts (staff = 4) •support in promptness of mailing customers’ invoices which increased the company’s cash flow and helped minimize turnover in outstanding accounts •analyze, verify, investigate and corrects accounting entries as needed •assist the manager in monthly balancing procedures and reconciliation of designated accounts (staff = 4) •support in promptness of mailing customers’ invoices which increased the company’s cash flow and helped minimize turnover in outstanding accounts •analyze, verify, investigate and corrects accounting entries as needed



Cox Enterprise - Dayton Daily News

• Assistant Advertising Billing Mgr

  • Sep 2001 - Aug 2007

  •train staff on time management, accountability, conflict management, maximizing performance, and problem-solving (staff = 6) •define and implement project goals, operating parameters and key metrics for functional areas •train staff on time management, accountability, conflict management, maximizing performance, and problem-solving (staff = 6) •define and implement project goals, operating parameters and key metrics for functional areas