Pam Garland

Neuroscience Clinical Manager at Gwinnett Medical Center
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Location
Hoschton, Georgia, United States, US

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Experience

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Neuroscience Clinical Manager
      • Jan 2000 - Present

    • Neuroscience Clinical Manager/Nurse Specialist
      • Jan 2000 - Present

      Comprehensively manage $3.5M 24 hour/7 days a week operation of a 31 bed 20,500 s.f. facility. Aproximately 80 direct reports including, supervisors, and nurse clinician.Hire, train and evaluate staff performance and mentor personnel to achieve optimal results. Spearhead management, design and delivery of training programs to bring awareness of neuroscience education and philosophy to hospital staff. Provide highest quality of nursing care while adhering to and managing budget.Impact Promoted based on ability to effectively lead teams while consistently achieving performance Highlights: metrics, quality patient care and customer satisfaction. Dual role as Clinical Nurse Specialist coordinating care on complex patients, serving as resource for nursing staff, providing training and conducting conferences with family as needed during staff gaps. Completed Health Care LeadershipAcademy through the Advisory Board Washington, D.C. for academic training. Developed Stroke Program and successfully achieved Primary Stroke CertificationDivision Launch Solicited to provide strategic and tactical direction for the start-up Neuroscience Unit. Highlights: Skillfully defined scope/specifications and matrix managed $500K new unit project ensuring service results, quality and deliverables. Collaborated with Physicians and staff to design and build architecture layout. Conducted research on patient populations to project rooms, beds, medical gases, and supplies. Project managed outside vendors meeting all plan deliverables. Championed unique multi-level unit strategy incorporating intensive care, to provide consistent patient care utilizing a skilled nursing team.

    • Neuroscience Clinical Nurse Specialist/Outcomes Coordinator
      • Jan 1997 - Jan 2000

      Operational Reengineered capital equipment procurement process resulting in projected annual savings of $100K.Highlights: Consistently improve clinical outcomes of unit reducing complication rate and length of stay while exceeding patient and physician satisfaction. Conceptualized, directed and delivered neuroscience philosophy training curriculum to staff. Designed a "closed staff unit" workforce cultivating a strong team and reducing attrition rate to 6-8%. Evaluate quality and cost-effectiveness of care through the entire healthcare continuum. Develop, review and revise hospital policies related to specialty areas.; Maintained a high level of decision-making and care management accountability within the Coordinated Care Department. Treated the neuroscience patient population with multiple medical problems, progressed critical diseases, and multi-organ failure. Coordinated care for inpatient surgery patient population. Accountability Team leader for neuroscience and surgical case management programs. Highlights: Continuously prioritized and evaluated patient conditions in life threatening environments. Provided support to grieving families, communicating the complexities of treatments/conditions. Coached, counseled and evaluated case managers and social workers. Developed and implemented clinical pathways. Provided specialty education to patients, family and hospital staff.

    • Neuroscience Clinical Case Manager
      • Jan 1995 - Jan 1997

      Coordinated and evaluated care for neuroscience patient population for Nursing Administration Department. Acted as clinical resource for nursing staff. Provided neuroscience education to patients, families, staff and community.Impact Highlight: Awarded Nurse of the Year by the Georgia Chapter American Association of Neuroscience Nurses, 1996

    • Neuroscience Clinical Nurse Specialist
      • Jan 1993 - Jan 1995

      Acted as clinical resource for neuroscience patient population within Surgical Services Department. Provided on-going neuroscience nursing education and clinical skills workshops. Provided crisis intervention. Impact Awarded Outstanding Contribution by the Georgia Chapter American Association of Neuroscience Nurses.Highlights: Integrated research into bedside practice. Served on multiple committees to implement hospital philosophy, goals and objectives.

    • Critical Care Charge Nurse
      • Jan 1989 - Jan 1993

      Coordinated care in a 20-bed critical care unit facilitating internal efficiency, and improving communications. Served on self-governance committee. Impact Awarded Nurse of the Year by the Gwinnett Hospital System, 1990.Highlights: Obtained Level IV clinical ladder

    • Critical Care Staff Nurse
      • Jan 1987 - Jan 1993

      Provided highest level of primary patient care in 24-bed critical care department.

Education

  • Emory University
    MASTERS DEGREE, NURSING
    -
  • Medical College of Georgia at Augusta University
    BACHELOR'S, NURSING
    -

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