Senior Project Manager

• Jun 2022 - Present

Senior Technical Project Manager

• Apr 2020 - Sep 2021

Responsible for ensuring the delivery of quality products and services on time and within budget. Oversee the successful delivery of elluminate product. Develop road maps and timelines for executing the highest quality of technical services and support including but not limited to solution integration, custom reporting, data mapping, and Clinical Data Repository (CDR). Responsible for developing and maintaining detailed project documentation, managing client expectations and approvals on scoped deliverables, balancing and reconciling the project budget, serving as the point person for project communication and issue escalation, effectively realigning resources in response to scope changes, and proactively mitigating other potential risks, fostering positive and long-lasting client relationships.Key Tasks and Responsibilities:• Independently lead and drive elluminate implementation projects throughout the project life cycle by consistently using PMI-compliant and eClinical Solutions required methodologies, standards, and best practices.• Successfully manage multiple software implementation projects simultaneously, ensuring that proper documentation is developed and maintained, that clients achieve rapid system adoption and utilization, that project risks are mitigated with a collaborative team approach and that client satisfaction remains at the forefront of all efforts.• Adhere to all internal standards and regulatory guidelines regarding proper development and maintenance of project documentation, stakeholder communication, budget and billing oversight, internal and external audits, and secure information sharing.• Leverage experience and training to initiate operation process efficiencies, mentor junior PMO staff and deliver the highest quality of professional services to our clients.

US Project Delivery Manager

• Apr 2018 - Apr 2020

Responsible for overseeing the management of all project resource management, project budget, billings, and overall project success. Uses leadership and management skills to coach and mentor direct reports. Direct line management responsibility for individual Project Managers, Implementation Consultants, and Trainers. Acts as an escalation point for projects managed by direct reports. Forecasts and manages staff utilization to 70%. Works with senior leadership on project milestone forecasting. Provides monthly and quarterly reports on team deliverables. Ability to turn troubled projects around successfully. Manages project financials, which include issuing invoices, tracking outstanding invoices, budget over runs, and tracking accuracy of time logged by resources. Manages multiple concurrent projects varying in size and complexity.

Director Business Analysis

• Oct 2013 - Mar 2018

Lead team of Business Analysts and work closely with VP of Professional Services to continuously improve the Business Analysis process and associated templates and documentation. Lead the business analysis efforts to ensure business requirements are gathered and documented appropriately for client implementations and ensure all Business Analysts are provided with the tool and training required to perform effectively in their role. Will actively participate in requirements gathering, solutioning sessions, configuration activities, and on-site support at go-lives.

Project Manager/Senior Business Analyst

• Mar 2013 - Oct 2013

Lead, facilitated, coordinated, and tracked day-to-day activities required to ensure projects were completed on time, successfully, and in a matter consistent with organizational goals, governance, and/or the standard terms and conditions of the contract. Facilitated business process improvement via methodical investigation, analysis, review, and documentation of functional business specifications. Coordinated and managed the implementation and/or integration of products or new features for clients, including client training.

Project Manager and Systems Development

• Mar 2008 - Mar 2013

Completed software rollout to 20+ offices and 200+ employees including data migration, design and customization of database, workflows, etc. Liason between Vaco and IT Vendors. Manage product upgrades and rollout schedule. Job boards management. Product management. Completed software rollout to 20+ offices and 200+ employees including data migration, design and customization of database, workflows, etc. Liason between Vaco and IT Vendors. Manage product upgrades and rollout schedule. Job boards management. Product management.

Software Services Manager

• Aug 2003 - Mar 2008

Managed implementation, training, and data migration departments for staffing software company. Managed implementation, training, and data migration departments for staffing software company.

Senior Implementation Consultant

• Mar 2000 - Jul 2003

Responsible for the implementaiton of a fully integrated applicant tracking system and payroll/billing software. Also responsible for implementing a web ased applicant tracking system geared toward the IT and Professional industry. Project managed entire implementation cycle, including training, implementation, post implementation support, and milestone review. Responsible for the implementaiton of a fully integrated applicant tracking system and payroll/billing software. Also responsible for implementing a web ased applicant tracking system geared toward the IT and Professional industry. Project managed entire implementation cycle, including training, implementation, post implementation support, and milestone review.