Experience

Blackpool and The Fylde College

• United Kingdom
• Higher Education
• 100 - 200 Employee

• Skills Coach - Apps Support and IQA

  • Jul 2022 - Present

  Working in the Apprenticeship Team to support the standardisation of the Quality Assurance process for all Apprenticeship programmes. To assist with the verification process for L2 / L3 Leadership & Management programmes. Working in the Apprenticeship Team to support the standardisation of the Quality Assurance process for all Apprenticeship programmes. To assist with the verification process for L2 / L3 Leadership & Management programmes.



Blackpool and The Fylde College

• Blackpool

• Apprenticeship Delivery Manager

  • Sep 2017 - May 2022

  Summary of Responsibilities To lead plan and manage staff and resources within the designated team of section leaders and to take responsibility for quality assurance, customer service and business processes that ensure a high quality learning experience for all students and customer service excellence for employers. Maximise the College’s apprenticeships contract value and achieve overall and timely success rate targets. To work across the Curriculum area in leading and coordinating… Show more Summary of Responsibilities To lead plan and manage staff and resources within the designated team of section leaders and to take responsibility for quality assurance, customer service and business processes that ensure a high quality learning experience for all students and customer service excellence for employers. Maximise the College’s apprenticeships contract value and achieve overall and timely success rate targets. To work across the Curriculum area in leading and coordinating curriculum design and development as well as learning, training and assessment strategies for apprenticeship programmes. To be directly involved in the delivery, evaluation and improvement of learning, teaching and assessment within the Curriculum area. Liaise with employers, external bodies and other relevant stakeholders in curriculum design and innovative assessment strategies to enhance the profile and activities of the Curriculum area in line with Technical Professional Education (TPE), LEP and LMI priorities. Show less Summary of Responsibilities To lead plan and manage staff and resources within the designated team of section leaders and to take responsibility for quality assurance, customer service and business processes that ensure a high quality learning experience for all students and customer service excellence for employers. Maximise the College’s apprenticeships contract value and achieve overall and timely success rate targets. To work across the Curriculum area in leading and coordinating… Show more Summary of Responsibilities To lead plan and manage staff and resources within the designated team of section leaders and to take responsibility for quality assurance, customer service and business processes that ensure a high quality learning experience for all students and customer service excellence for employers. Maximise the College’s apprenticeships contract value and achieve overall and timely success rate targets. To work across the Curriculum area in leading and coordinating curriculum design and development as well as learning, training and assessment strategies for apprenticeship programmes. To be directly involved in the delivery, evaluation and improvement of learning, teaching and assessment within the Curriculum area. Liaise with employers, external bodies and other relevant stakeholders in curriculum design and innovative assessment strategies to enhance the profile and activities of the Curriculum area in line with Technical Professional Education (TPE), LEP and LMI priorities. Show less



illuminate Training Solutions (Part of Blackpool and The Fylde College Group)

• Team Leader

  • Aug 2014 - Sep 2017

  To oversee the development, delivery and timely performance of all Apprentice frameworks, project and commercial activity work in liaison with the Operations Manager, Compliance & Systems Officer and Delivery Team Support. Duties include: 1. Support the co-ordinated use of ‘One File’ across all Apprenticeship frameworks. 2. To be fully conversant with programme/course regulations and specification for the defined area thus ensuring conformity and best practice. 3. To assist the… Show more To oversee the development, delivery and timely performance of all Apprentice frameworks, project and commercial activity work in liaison with the Operations Manager, Compliance & Systems Officer and Delivery Team Support. Duties include: 1. Support the co-ordinated use of ‘One File’ across all Apprenticeship frameworks. 2. To be fully conversant with programme/course regulations and specification for the defined area thus ensuring conformity and best practice. 3. To assist the Compliance & Systems Officer with securing quality improvement of all provision within the Skills & Business Development department. 4. To be the awarding body centre coordinator for designated areas. 5. To be the senior internal verifier for ‘Industry Skills Training’ aspects within the Apprenticeship frameworks and project work delivery. 6. To complete administrative returns, reports and assessments as may be required and provide relevant information for specified areas of work. 7.To ensure Assessors/Trainers keep all information on social media current and correct by working closely with Mi&F and Marketing departments’ Show less To oversee the development, delivery and timely performance of all Apprentice frameworks, project and commercial activity work in liaison with the Operations Manager, Compliance & Systems Officer and Delivery Team Support. Duties include: 1. Support the co-ordinated use of ‘One File’ across all Apprenticeship frameworks. 2. To be fully conversant with programme/course regulations and specification for the defined area thus ensuring conformity and best practice. 3. To assist the… Show more To oversee the development, delivery and timely performance of all Apprentice frameworks, project and commercial activity work in liaison with the Operations Manager, Compliance & Systems Officer and Delivery Team Support. Duties include: 1. Support the co-ordinated use of ‘One File’ across all Apprenticeship frameworks. 2. To be fully conversant with programme/course regulations and specification for the defined area thus ensuring conformity and best practice. 3. To assist the Compliance & Systems Officer with securing quality improvement of all provision within the Skills & Business Development department. 4. To be the awarding body centre coordinator for designated areas. 5. To be the senior internal verifier for ‘Industry Skills Training’ aspects within the Apprenticeship frameworks and project work delivery. 6. To complete administrative returns, reports and assessments as may be required and provide relevant information for specified areas of work. 7.To ensure Assessors/Trainers keep all information on social media current and correct by working closely with Mi&F and Marketing departments’ Show less



Blackpool and The Fylde College

• United Kingdom
• Higher Education
• 500 - 600 Employee

• Apprenticeship Training Advisor

  • Apr 2013 - Aug 2014

  To Support the Employer & Skill Contracts Manager inte successful achievement of the Apprenticeship contract by ensuring the effective and efficient implementation of the vacancy matching component of the contract and to effectivelysign up all apprenticeship opportunities. To work closely with other team members and manager to order andbring about improvements to the operational arrangements of the Skills & Business Development Team. To Support the Employer & Skill Contracts Manager inte successful achievement of the Apprenticeship contract by ensuring the effective and efficient implementation of the vacancy matching component of the contract and to effectivelysign up all apprenticeship opportunities. To work closely with other team members and manager to order andbring about improvements to the operational arrangements of the Skills & Business Development Team.



F1 Computer Training Ltd

• Software Development
• 1 - 100 Employee

• Senior Advisor

  • Apr 2012 - Apr 2013

  Providing advice and guidance on all learning and development opportunities. NVQ & Apprenticeship assessor for Customer Service, Business & Administration, Advice & Guidance (IAG) and Team Leading. Includes technical and Key skill elements of the apprenticeship programme. Providing advice and guidance on all learning and development opportunities. NVQ & Apprenticeship assessor for Customer Service, Business & Administration, Advice & Guidance (IAG) and Team Leading. Includes technical and Key skill elements of the apprenticeship programme.



Fenland District Council

• United Kingdom
• Government Administration
• 100 - 200 Employee

• NVQ Assessor / Apprenticeship Coordinator

  • Apr 2008 - Mar 2012

  Seconded role to Private Training Company - F1 Training. Provide learning support to staff and advice and guidance on Training and Development

• Various roles in Administration / Management and Customer Service

  • Jul 2001 - Apr 2008

  Undertaken a number of roles within the organisation, covering Administration and Customer Service. Led a team of 15 staff members. Instrumental in setting up postroom, customer comments, compliments and compliants system (3c's procedure). Involved in the council's customer access initiative.



HM Prison and Probation Service

• United Kingdom
• Government Administration
• 700 & Above Employee

• Various Administration roles

  • May 1988 - Jul 2001

  Worked in the Admin team undertaking a number of administrative roles, including Custody Calculation and Parole of inmates, Cashiering, Personnel, Budgets, and Invoicing & Ordering of goods. Attained HEO level which included leading a team of 25 members of staff Worked in the Admin team undertaking a number of administrative roles, including Custody Calculation and Parole of inmates, Cashiering, Personnel, Budgets, and Invoicing & Ordering of goods. Attained HEO level which included leading a team of 25 members of staff