Principal Technical Program Manager

• Sep 2022 - Present

In this role, I plan, develop, and implement effective training plans and career paths for junior personnel aimed at enhancing PM knowledge and expertise of team members. We utilize Agile Hybrid methodologies for designing educational software and maintaining K-12 math and reading. Facilitate K-12 students by incorporating educational content into easy-to-use and easy-to-understand software through strategy development and execution. Key Achievements:  Boosted organizational productivity, executed best practices/lessons learned, and communicated improvement areas by establishing Agile Communities of Practice.  Played key role in eliminating duplicate work efforts and improving process efficiencies. Show less

Information Security Program Manager

• Dec 2020 - Sep 2022

I managed the CISO's project portfolio to ensure deployment of secure solutions. The projects in the portfolio included a migration from Okta Authentication to Microsoft Azure; Privileged and Privileged-Remote Access Management; Microsegmentation of critical applications on the AWS cloud; Network Access Controls; Application Security; Rollout of SentinelOne end point management and intrusion detection and; Disaster Recovery. I also worked with the CEO and COO to refresh the corporate boardroom in our company headquarters. This refresh enabled our board members to have best in class video and audio quality whether attending in person or remotely. Show less

Senior Business Program/Project Manager

• 2020 - Dec 2020

Develop PMO and identify program opportunities to deliver integrated solutions. Direct analyses, root cause identification and development and recommendation of key work products. Defines and maintains multi-million dollar high risk program strategies based on business demand and ROI expectations. Facilitates solution definition with cross-functional teams. Develop PMO and identify program opportunities to deliver integrated solutions. Direct analyses, root cause identification and development and recommendation of key work products. Defines and maintains multi-million dollar high risk program strategies based on business demand and ROI expectations. Facilitates solution definition with cross-functional teams.

Global Program Manager

• 2018 - 2019

I supervised a team of 32 network architects, developers, and support personnel to develop new, and maintain existing, secure network solutions for over 500 international clients with an operating budget of $2.4M.• Led the team to deploy automation to speed network upgrades, reducing labor efforts 10% and saving more than $500K.• Implemented enhanced network security methodology, including multi-factor authentication, Wazuh intrusion detection and network listener, ensuring only authorized personnel could access systems, reducing risk.• Managed overall budget and staffing for organization, reducing annual budget more than $200K by removing non-critical work and migrating work from US, UK, and Brazil to India. Show less

Program Manager - North America Continuous Compliance Deployment

• Jun 2016 - 2018

I led deployment of automation to remove manual secondary and create primary controls to ensure health checking and associated remediation of findings. I supervised a team of 8 project managers across three countries.• My work saved the company more than $2M with 15% manual labor time reduction through deployment of automation to more than 100 accounts across North America, using Agile methodologies.

Manager - North America Compliance and Security

• 2013 - 2016

In this role I directly managed a team of security, compliance and audit project managers, and developers. We set policy, inspected systems, developed security tools, managed audits, and ensured ongoing communications with Unix and Intel teams in North America, associated IBM executives, and clients.• Reviewed audit failures and root causes, deploying North America Systems Access Controls Project, improving accounts’ security position and advancing audit pass rate from 75% to 95%.

Manager - Unix and Intel

• 2002 - 2013

I directly managed administrators and developers for distributed systems using Unix and Intel-based systems. These teams supported multiple customers, including Honeywell, Nissan, Sysco Foods, NiSource, Pearson Publishing, and ServiceMaster.• I executed an improvement strategy on the Honeywell account, saving more than $400K per month in SLA penalties.• I was recognized as part of top 1% of IBM and achieved IBM "100% Club" Award for cost and labor efficiencies implementation. Show less

Held increasingly responsible management positions at IBM.

• 1995 - 2002