Experience

INRO - Instituto Nacional de Reabilitação Orofacial

• Brazil
• Hospitals and Health Care
• 1 - 100 Employee

• Analista Administrativo

  • Jan 2023 - Present



Net Telecom Inc

• United States
• Telecommunications
• 1 - 100 Employee

• Full Service Desk Attendant at Net Telecom Inc.

  • Nov 2019 - Nov 2022

  Opening, monitoring, updating and closing calls in the Qualitor Web tool. Service based on compliance with the SLA level agreement in service responses, analysis of priorities in on-call activation, interaction and direct support with technicians in face-to-face and remote service. External support via email and phone. Internal service to HR managing overtime in the technical department; in purchases and stock, interacting with suppliers and requesting quotes, sending equipment for repair, gauging, interacting and opening tickets/rma with CISCO, HPE, Dahua, Bosch, among other manufacturers. Issuing of monthly technical reports of attendances. Real-time customer updates according to the service performed. Execution of remote tests on networks, monitoring via IMC. Show less



Aneethun Profissional

• Brazil
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Administrative Assistant

  • Apr 2015 - Oct 2016

  Customer service, office Girl, inventory control, customer registration, management and dispatch of deliveries, issuance and control of NF-e, XML file submission, annual inventory spreadsheet, credit analysis, accounts payable and receivable, collection of bank slips and returned checks, assistance in human resources routines such as interviews, admissions, dismissals and benefits, support to the sales team, reception of sales orders, control of office supplies, files and administrative routines in general. Show less



ZF Group

• Germany
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Tax Writing Assistant

  • Feb 2012 - Apr 2013

  Service and direct contact with suppliers, entry and exit of invoices according to the tax regime in force, organization of daily movement, cancellation of NF-e, control of XML file and physical file, issuance of Nf-e. Support for the sectors: warehouse, shipping and receiving, among other activities related to the fiscal routine; use of the MFG information system.

• Auxiliar administrativo

  • Oct 2010 - Feb 2012