Events Administrative Assistant

• Jun 2022 - Present

Sales and Catering Administrative Assistant

• Jul 2021 - Jun 2022

-Helped team meet budgeted group and catering goals -Answered incoming phone calls to prequalify and assign to manager -Managed time and workload with attention to detail -Helped team meet budgeted group and catering goals -Answered incoming phone calls to prequalify and assign to manager -Managed time and workload with attention to detail

Office Assistant/ Sales Assistant/Operations Assistant

• Mar 2021 - Jul 2021

-Assisted with daily sale inquiries in an effective manner -Initiated ownership of projects and took them to the next level with hands off supervision -Executed tasks to have a smooth event or delivery -Assisted with daily sale inquiries in an effective manner -Initiated ownership of projects and took them to the next level with hands off supervision -Executed tasks to have a smooth event or delivery

Events and Promotions Associate at Viejas Casino

• Oct 2020 - Mar 2021

-Assisted executing promotions, events, and giveaways on the casino floor-Developed relationships and interact with guests to ensure favorable experience -Assisted with event set-up and break-down

Marketing Intern

• Oct 2020 - Dec 2020

-Helped marketing department collect data-Counted thousands of people- Analyzed data

Intern

• Jan 2020 - Mar 2020

Laid off due to COVID-19 impact Creativity: -Customized hundreds of photos -Researched different outlets for marketing Laid off due to COVID-19 impact Creativity: -Customized hundreds of photos -Researched different outlets for marketing

Internship Front Desk Agent

• May 2019 - Aug 2019

Multitasking: -Answered hundreds of calls and conducted transactions simultaneously -Took care of customers concerns during busy hours Team player: -During peak hours helped fellow colleagues -Helped department reach their monthly goals by up sales, Hyatt enrollments Multitasking: -Answered hundreds of calls and conducted transactions simultaneously -Took care of customers concerns during busy hours Team player: -During peak hours helped fellow colleagues -Helped department reach their monthly goals by up sales, Hyatt enrollments

Hostess

• Feb 2018 - Apr 2019

Customer service: -Greeted hundreds of customers and provided wait time information -Prioritized multiple tasks while providing great service -Managed Customer’s concerns and used my best strategic skills to solve their concerns Customer service: -Greeted hundreds of customers and provided wait time information -Prioritized multiple tasks while providing great service -Managed Customer’s concerns and used my best strategic skills to solve their concerns

Store Manager

• Apr 2017 - Dec 2017

Innovator: -Created merchandise to sell on the online store -Designed interior layout of the store where items were placed -Managed inventory utilizing software program which helps to sell the products online and in-store Innovator: -Created merchandise to sell on the online store -Designed interior layout of the store where items were placed -Managed inventory utilizing software program which helps to sell the products online and in-store

Receptionist

• Apr 2016 - Nov 2016

Multitasking: -Answered hundreds of phone calls and transactions Customer service: Greeted hundreds of people. Provided wait times information. Juggled multiple tasks while providing terrific service. Listened to people's concerns and used my strategic decision making for the best solution of the given situation. Teamwork: Worked closely with several other employees on projects. Communicated with Hairstylists on busy days to make the day go by smoothly. Helped managers to solve a conflicts with customers. Show less

Hair Stylist/ Front Desk

• Jun 2015 - Apr 2016

Problem-solver: -Helped salon owner with different marketing strategies to bring more walk-in traffic to the salon Dependability: -Was always on time and never missed a day of work, was the go-to person in the salon Problem-solver: -Helped salon owner with different marketing strategies to bring more walk-in traffic to the salon Dependability: -Was always on time and never missed a day of work, was the go-to person in the salon

Student Ambassador

• Jun 2014 - May 2015

Customer Service: Answered hundreds of questions of students and parents about college programs Public Speaking: Spoke in huge crowds of people on educating them on Cuyamaca College Customer Service: Answered hundreds of questions of students and parents about college programs Public Speaking: Spoke in huge crowds of people on educating them on Cuyamaca College

Child Development Aid

• Jan 2014 - Jun 2014

Problem Solver: Had to think on my feet when children would get sick or hurt and think of creative ways for activities for children to practice Communication: Help children practice their cognitive development, social and emotional development and speech and language development Problem Solver: Had to think on my feet when children would get sick or hurt and think of creative ways for activities for children to practice Communication: Help children practice their cognitive development, social and emotional development and speech and language development

Hairstylist

• Dec 2012 - Mar 2013

Creativity: -Customized hair care product for every guest haircare needs -Customized haircuts to every guest Customer Service -Created an experience for every guest - Answered hundreds of phone calls and book appointments Openness to learning new ideas and techniques: -would attend classes to build my skils -was open to feedback on what to perfect with my craft Creativity: -Customized hair care product for every guest haircare needs -Customized haircuts to every guest Customer Service -Created an experience for every guest - Answered hundreds of phone calls and book appointments Openness to learning new ideas and techniques: -would attend classes to build my skils -was open to feedback on what to perfect with my craft

Hair Stylist

• Nov 2011 - Nov 2012

Creativity: -Customized hair care product for every guest haircare needs -Customized haircuts to every guest Customer Service -Created an experience for every guest - Answered hundreds of phone calls and book appointments Openness to learning new ideas and techniques: -would attend classes to build my skils -was open to feedback on what to perfect with my craft Creativity: -Customized hair care product for every guest haircare needs -Customized haircuts to every guest Customer Service -Created an experience for every guest - Answered hundreds of phone calls and book appointments Openness to learning new ideas and techniques: -would attend classes to build my skils -was open to feedback on what to perfect with my craft

Hair Stylist

• May 2011 - Oct 2011

Creativity: -Customized hair care product for every guest haircare needs -Customized haircuts to every guest Customer Service -Created an experience for every guest - Answered hundreds of phone calls and book appointments Openness to learning new ideas and techniques: -would attend classes to build my skils -was open to feedback on what to perfect with my craft Creativity: -Customized hair care product for every guest haircare needs -Customized haircuts to every guest Customer Service -Created an experience for every guest - Answered hundreds of phone calls and book appointments Openness to learning new ideas and techniques: -would attend classes to build my skils -was open to feedback on what to perfect with my craft