Product / UX Designer

• Jan 2023 - Present

UX Designer

• Oct 2020 - Jan 2023

Jr. UX & Product Designer

• Oct 2020 - Sep 2021

> Drive UX enhancements to the Mercedes Benz site in a fast-paced agile environment by conducting and gathering researching and developing wireframes and user flows. > Co-led a workshop series with 30+ attendees to drive change management and support the creative team's transition to Figma and Figma's design management system

UX Designer

• Dec 2019 - Sep 2021

Leading the redesign of "Friends" - a multi-purpose social networking app that gives people the opportunity to form genuine relationships. Leading the redesign of "Friends" - a multi-purpose social networking app that gives people the opportunity to form genuine relationships.

User Experience Intern

• Jul 2020 - Oct 2020

Senior Research Fellow at Wired! Lab

• Sep 2017 - May 2020

• Drive quantitative and qualitative analysis of 30+ primary sources to investigate the political history of North Carolina’s prisons and its implications on Raleigh’s socio-political development. • Develop 3D renderings of buildings and interactive data visualizations as supplemental visual analysis. • Provide insights and findings through engaging presentations to a broad audience during symposium. • Drive quantitative and qualitative analysis of 30+ primary sources to investigate the political history of North Carolina’s prisons and its implications on Raleigh’s socio-political development. • Develop 3D renderings of buildings and interactive data visualizations as supplemental visual analysis. • Provide insights and findings through engaging presentations to a broad audience during symposium.

College to Corporate Business Intern (contracted via Ranstad)

• May 2019 - Aug 2019

Strategy development for the digital cross-promotional marketing team that enables an improved end-user experience: • Executed quantitative data analysis on departmental earned value project and shared quarterly results with teams and senior leader. Improved project’s efficiency and productivity by 25% with process enhancements that included training 10 colleagues in Tableau, designing a project specific SharePoint site, and creating a playbook that enables the project’s continuity. • Drove change management by strategizing and coordinating a plan to bring New Ways of Working (Agile, Kanban, Lean) to the team to improve employee readiness, engagement, and productivity. Show less

Member

• Sep 2017 - Sep 2018

• Member of art and design team in a student led art magazine published twice a year to Duke students. • Contributed to a written article on the role of lines and photography projects. • Member of art and design team in a student led art magazine published twice a year to Duke students. • Contributed to a written article on the role of lines and photography projects.

Customer Service Attendant

• May 2018 - Aug 2018

• Worked with team in a fast-paced environment to ensure customer satisfaction and drive retention. • Engaged members and developed a strong rapport to supply superior customer service. • Navigated all member inquiries and drove a 7% rise in membership sales. • Conducted point of sale to manage financial transactions. • Worked with team in a fast-paced environment to ensure customer satisfaction and drive retention. • Engaged members and developed a strong rapport to supply superior customer service. • Navigated all member inquiries and drove a 7% rise in membership sales. • Conducted point of sale to manage financial transactions.

Middle School Tutor

• May 2018 - Aug 2018

• Identified students’ individual developmental needs in Spanish and/or English reading comprehension and implemented customized coaching to help students review and master new concepts. • Improved students’ reading by two grade levels and Spanish grade by 10%. • Identified students’ individual developmental needs in Spanish and/or English reading comprehension and implemented customized coaching to help students review and master new concepts. • Improved students’ reading by two grade levels and Spanish grade by 10%.

Co-Rush Chair

• Nov 2017 - Mar 2018

• Organized, implemented and supervised events aimed at new member recruitment with a team of co-chairs resulting in 180 girls interested in membership. • Screened candidates for mutually beneficial interest and values which resulted in growing the organization by 33% in 2 months. • Planned and executed events that promoted new member integration with a 75% attendance rate. • Organized, implemented and supervised events aimed at new member recruitment with a team of co-chairs resulting in 180 girls interested in membership. • Screened candidates for mutually beneficial interest and values which resulted in growing the organization by 33% in 2 months. • Planned and executed events that promoted new member integration with a 75% attendance rate.

Sales Associate

• Jun 2017 - Aug 2017

• Consistently surpassed personal sales quotas by as much as 20% through a customer-centric approach. • Forecasted the latest trends in the market to help optimize seasonal buys and boost sales. • Orchestrated the recruiting, hiring and training process for new associates. • Identified ineffective scheduling, investigated potential solutions and implemented an online, user friendly scheduling tool. • Consistently surpassed personal sales quotas by as much as 20% through a customer-centric approach. • Forecasted the latest trends in the market to help optimize seasonal buys and boost sales. • Orchestrated the recruiting, hiring and training process for new associates. • Identified ineffective scheduling, investigated potential solutions and implemented an online, user friendly scheduling tool.