Associate Partner

• Mar 2020 - Present

Retainer Development Agent Italy

• Jul 2019 - Present

New projects for resorts and urban hotels in Italy New projects for resorts and urban hotels in Italy

Senior Advisory Consultant | Business Development

• Feb 2020 - Present

Development of new concepts hotel's restaurants. Development of new concepts hotel's restaurants.

Managing Director Italy | Director of Operations | Business Development | Business Strategy

• Aug 2006 - May 2019

Supervisor and coordinator for the properties of the Meliá Hotels International chain in Italy, with delegation powers for development. Project Manager and supervisor of the start up of Gran Melia Villa Agrippina, ME Milan "Il Duca" and Melià Villa Capri since the very first phases, from the acquisition of the premises to the opening bringing the property to rank among leader in term of KPI's and customer experience in the cities.Main duties and responsibilities: • Keeping relationships with the properties and supervising the start up of Luxury hotel the Gran Melia Roma and ME Milan "Il Duca" brand Premium• Monitoring and developing the brand for the properties of the Meliá Hotels International chain on the Italian territory (Meliá Milano, Gran Meliá Roma, Meliá Genova, Melià Campione, Melià Villa Capri, ME Milan "Il Duca".)• Studying the areas for opening and/or acquiring new properties for the chain in Italy • Monitoring operations cost control against forecast and budget figures and elaborating strategies for the hotels to achieve and surpass company's expectations• Revenue forecasting process• Negotiating with suppliers to consistently guarantee most competitive offering. Research new suppliers according to company and/or hotels needs • Monitoring guest satisfaction survey • Implementing new operation standards & procedures and innovating projects such as “The Blue Ocean Strategy”• Supervising sales and marketing strategies and promoting the brand both inbound and outbound • Updating with H.R. department for recruiting staff, internal talent development, training courses • Supporting the General Managers under my direct remit Show less

Rome & Sardinia - Director of Operations | Business Development | General Management

• Oct 2004 - Jul 2006

Supervisor and coordinator for the properties of the Sol Meliá Hoteles chain in Rome and SardiniaMain duties and responsibilities: Besides being the General Manager of the Hotel Meliá Roma Aurelia Antica, the role involved the coordination of the properties of the Sol Meliá Hoteles chain in Sardinia (Meliá Poltu Quatu e Meliá Olbia) as well as the study of areas for opening and/or acquiring new properties for the chain on the Italian territory.

General Management | Business Strategy | People management

• Dec 2002 - Oct 2004

General Manager of a property featuring 280 rooms & suites, Executive floor with private lounge, large Congress Center up to 1500 people, 1 Traditional & Fusion Restaurant with 140 covers, 2 Bars, Wellness area with Gym and large outdoor swimming pool.Main duties and responsibilities:•General Manager of the Hotel and Congress Centre•Quality control•RGI control•Implementation and control of the business policy of the property, analysis of the competitor hotelslocated in the area.•Focus on human resources aiming at developing professional skills as well as an incentive policy.•Planning of cash flow and cash pooling at a central level.•Partner with institutions and trade unions, leading Sol Meliá to become a player on a national scale. Show less

General Manager | Project Manager

• Dec 2001 - Dec 2002

Project Manager and General Manager for the start up and opening of Jolly Hotel Villanova, the second property of the chain in Bologna (besides Jolly De La Gare) The Jolly Hotel Villanova opened within the established deadline as per BP and start up set by the Corporate Board of Directors, and soon became leader among its direct competitors Main duties and responsibilities: •Fulfillment of the start up with the property completed and refined in its spaces and implementation of design as operational and business opportunity. •Screening, hiring and training of the staff and of the leading team. •Launching and positioning on the market Show less

General Manager

• Jul 1997 - Nov 2001

General Manager of Hotel Barchetta Excelsior, a 4-star property featuring 84 rooms, a well renowned restaurant and a small conference centre , located in Como. Main duties and responsibilities: •Responsible for the budget and for re-launching the 2, 4-star Superior property , leading it to become the reference for its competitors, both under the business and operational aspect, as well as for relationships with the staff, thanks to the MBO philosophy. •Partner for the local institutions and trade unions •Relationships with international Tour Operators and Great Clients and participation to the main trade fairs and events. •Optimisation of staff costs and implementation of inventive policies. •Study and installation of new computer systems (PMS Fidelio F.O. & F&B, Sales & Catering as well as the Yield Management system ) for the group, acting as beta-test property. Show less

Managing Director - 4 Resorts

• Jun 1996 - Jun 1997

Managing Director for the villages (4 units) at T.C.I. (Touring Club Italiano), Milan, Italy. The re-organisation process carried out is still operating with excellent results in terms of work and profit. Main duties and responsibilities: •Re-organisation of administration reports and procedures, enhancement of management control through the installation of new computer systems •Centralisation of the purchase and sales office •Selection and hiring of the entertainment and administration staff for the four TCI villages and Sales promotion in the villages. Show less