Delivery Manager

• Jul 2017 - Present

IT Project Manager

• Jun 2007 - Jul 2017

 Lead and energized a team of 9 in software design, analysis, coding, testing and implementation.  Collaborated with business analysts in finalizing requirements, specifications and deliverables.  Guided team to perform customer issue resolution through root cause analysis for all systems.  Responsible for reviewing project proposals from Clients, providing time and labour estimate feedback and allocating approved projects to team members.  Reviewed and guided coding & Development, maintenance and production support for applications.  Managing a portfolio of projects and services with responsibility of overall execution.  Played a key role in the team implementation in all the Phases to promote the changes to production.  Steering IT customization of Auto Underwriting function and preparation of business requirement document for system enhancement.  Tracking team member performance against schedule and targets, providing feedback, resolving issues, and coordinating changes to enhance project performance.  Maintaining responsibility for all resource planning and recruitment.  Fixed bugs coded and performed testing in front end applications that involved changes in C#, ASP.NET, and SQL server.  Played a key role as the point-of-contact for the production support.  Organizing periodical meetings of Team Members to discuss issues and objection handling.  Delivered all the projects on time, on budget, and exceeding business user’s expectations.  Developing and deploying interface between the Life Asia (BO) and Savion (BO) used for the Auto Underwriting System.  Developing the requirement and design specifications for entire workflow.  Developing and deploying the user interfaces and ASP pages for the system.  Developed automation tools that increased the productivity of the Auto Underwriting (AUW) system. Show less

Programmer

• Jan 2000 - Jan 2003

Front End Developer Front End Developer