Experience

Unlocked Graduates

• United Kingdom
• Non-profit Organizations
• 100 - 200 Employee

• Prison Officer

  • Jul 2020 - Present



University of Southampton

• United Kingdom
• Higher Education
• 700 & Above Employee

• Customer Service Assistant

  • Oct 2019 - Dec 2019



University of Southampton

• United Kingdom
• Higher Education
• 700 & Above Employee

• Project Evaluator

  • Jul 2019 - Aug 2019

  Internship working with the Careers and Employability Service at the University. Assessing the Advance programme which piloted the same year. Internship working with the Careers and Employability Service at the University. Assessing the Advance programme which piloted the same year.



Bromley Healthcare CIC Ltd

• United Kingdom
• Hospitals and Health Care
• 200 - 300 Employee

• Admin & Clerical

  • Dec 2017 - Sep 2018

  My duties required me to manage the diaries of the district nurses who visited patient homes. I was responsible for allocating time slots, organising and using initiative to make their time as effective as possible. This included making fast decisions on whether a case should take priority. I liaised with nurses to update their records and inform them of any contact I had with patients during shift including complaints. My duties required me to manage the diaries of the district nurses who visited patient homes. I was responsible for allocating time slots, organising and using initiative to make their time as effective as possible. This included making fast decisions on whether a case should take priority. I liaised with nurses to update their records and inform them of any contact I had with patients during shift including complaints.



Mitchells & Butlers PLC

• United Kingdom
• Hospitality
• 700 & Above Employee

• Waiting & Bar Staff

  • Jan 2013 - Sep 2013

  I provided an approachable manner to customers and created a welcoming environment. I alternated between waiting tables and serving customers at the bar. My duties involved processing customer requests and working as a team to provide an enjoyable experience for our guests. I dealt with complaints and liaised with managers to settle any discrepancies. I provided an approachable manner to customers and created a welcoming environment. I alternated between waiting tables and serving customers at the bar. My duties involved processing customer requests and working as a team to provide an enjoyable experience for our guests. I dealt with complaints and liaised with managers to settle any discrepancies.



Co-op

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Nov 2011 - Jul 2013

  I worked part-time alongside my A levels. I typically managed the tills which involved exchanging money and providing friendly, quality customer service. I was responsible for processing our magazine and newspaper section as well as keeping the store well stocked and presentable. I worked part-time alongside my A levels. I typically managed the tills which involved exchanging money and providing friendly, quality customer service. I was responsible for processing our magazine and newspaper section as well as keeping the store well stocked and presentable.