Practice Manager

• Oct 2023 - Present

Practice Manager

• Oct 2023 - Present

Practice Administrator

• Feb 2022 - Aug 2023

Manager, Practice Administrator of 3 primary care departments in a physician office setting - Family Medicine, Internal Medicine, & Pediatrics - Manage all HR issues including staffing, hires, terminations, recognition, retention, discipline & coaching - completion of Regular and timely performance reviews, creating improvement plans, as needed - Insures all employees receive initial practice and job specific orientation, on-boarding, and on-going training - Closely monitors… Show more Manager, Practice Administrator of 3 primary care departments in a physician office setting - Family Medicine, Internal Medicine, & Pediatrics - Manage all HR issues including staffing, hires, terminations, recognition, retention, discipline & coaching - completion of Regular and timely performance reviews, creating improvement plans, as needed - Insures all employees receive initial practice and job specific orientation, on-boarding, and on-going training - Closely monitors financial practice data, facilitates interpretation, distribution and communication - Responsible for oversight and stewardship of resources - Oversees management functions of front/back office - Practices effective communication - Practices excellence in patient services - Collaborates with physicians and staff to work toward achievement of organizational goals - Participates in Dyad partnership with physician leader at the practice level to manage all functions and responsibilities around decision making and resolution of issues - Manages wide array of complex personalities and cultural influences - Practices self-awareness and takes ownership of individual contributions - Achievement oriented and self-motivated Show less Manager, Practice Administrator of 3 primary care departments in a physician office setting - Family Medicine, Internal Medicine, & Pediatrics - Manage all HR issues including staffing, hires, terminations, recognition, retention, discipline & coaching - completion of Regular and timely performance reviews, creating improvement plans, as needed - Insures all employees receive initial practice and job specific orientation, on-boarding, and on-going training - Closely monitors… Show more Manager, Practice Administrator of 3 primary care departments in a physician office setting - Family Medicine, Internal Medicine, & Pediatrics - Manage all HR issues including staffing, hires, terminations, recognition, retention, discipline & coaching - completion of Regular and timely performance reviews, creating improvement plans, as needed - Insures all employees receive initial practice and job specific orientation, on-boarding, and on-going training - Closely monitors financial practice data, facilitates interpretation, distribution and communication - Responsible for oversight and stewardship of resources - Oversees management functions of front/back office - Practices effective communication - Practices excellence in patient services - Collaborates with physicians and staff to work toward achievement of organizational goals - Participates in Dyad partnership with physician leader at the practice level to manage all functions and responsibilities around decision making and resolution of issues - Manages wide array of complex personalities and cultural influences - Practices self-awareness and takes ownership of individual contributions - Achievement oriented and self-motivated Show less

Clinic Manager, PACE - Program of All-inclusive Care for the Elderly

• Aug 2021 - Feb 2022

Ambulatory Regional Nurse Clinical Lead, South Region

• Nov 2020 - Aug 2021

Registered Nurse Clinical Lead, covering 4 separate sites of primary care in the ambulatory setting across the South Region of Indianapolis. - Providing oversight of on-site clinical orientation activities - Maintaining safety and quality elements as it relates to the ambulatory clinical office setting - Facilitating on-site process improvement initiatives - Working collaboratively with a team of administrators, physicians, peers and staff - remaining calm in the stressful… Show more Registered Nurse Clinical Lead, covering 4 separate sites of primary care in the ambulatory setting across the South Region of Indianapolis. - Providing oversight of on-site clinical orientation activities - Maintaining safety and quality elements as it relates to the ambulatory clinical office setting - Facilitating on-site process improvement initiatives - Working collaboratively with a team of administrators, physicians, peers and staff - remaining calm in the stressful, ever-changing environment of a Healthcare setting

Registered Nurse

• Feb 2015 - Aug 2021

• Triage RN for first 4.5 years in family medicine office. • working with patients across the lifespan • working collaboratively with physicians to create optimal patient experiences • performed own nurse visits including biometric paperwork, blood pressure follow-up assessments, vaccine catch up • Primary Coordinator for office’s Vaccines for Children Program, participating in annual state audits and maintaining inventory

Clinical Supervisor

• Jul 2019 - Oct 2020

RN clinical supervisor for 5 medical practices ranging from pediatrics to internal medicine • excellent communication skills • working collaboratively with providers and staff to create optimal patient experiences • coordination of clinical staffing as it pertains to paid time off, vacancies and unforeseen barriers • calm in high stress situations • facilitate process improvements through staff huddles, staff rounding and staff meetings • time card editing as needed

Registered Nurse

• Sep 2011 - Jan 2015

Floor/charge nurse on Medical/Behavioral unit • skills in multitasking with full patient assignment and charge nurse duties • excellent assessment and communication skills • participated as co-chair of unit’s practice council for process improvement Floor/charge nurse on Medical/Behavioral unit • skills in multitasking with full patient assignment and charge nurse duties • excellent assessment and communication skills • participated as co-chair of unit’s practice council for process improvement