Experience

Enfield Management Company

• United States
• Real Estate
• 1 - 100 Employee

• Administrative Assistant

  • Jul 2023 - Present



Drury Hotels

• United States
• Hospitality
• 700 & Above Employee

• Sales Coordinator

  • Jul 2019 - Jun 2023

  Providing quotes for prospective clients, executing sales contracts, selling in-house food and beverage as well as coordinating with vendors, creating banquet orders, and maintaining high levels ofprofessionalism and customer service. Assisting with the conception, coordination, and implementationof the sales and profit initiatives to meet and exceed the goals of the Hotel.

• Guest Service Supervisor

  • Jul 2017 - Jul 2019

  Effectively supervise the front desk to ensure smooth check in, check out, and enjoyable stays for eachguest. Supervise between 4and 6 team members at a time and coordinate communication betweeneachdepartment including food and beverage, housekeeping, and front office. Complete severaladministrative tasks such as payroll, scheduling, inventory and ordering, balance and create deposits ofdaily cash revenue. Address all guest requests, issues, and complaints while maintaining exceptionalprofessionalism and customer service. Create a hospitable environment, ensure each shift is set up forsuccess, and make sure all hotel procedures are being followed. Show less



Quaintance-Weaver Restaurants & Hotels

• United States
• Hospitality
• 1 - 100 Employee

• Manager on Duty - Proximity/O'Henry Hotels

  • Nov 2016 - Jul 2017

  Manage the Front Desk, supervise 6 to 10 staff members at a time, give positive and negative feedback to staff members when necessary, training and development of all staff members. Assist guest needs and create a hospitable environment. Ensure each shift is set up for success in all areas. Manage the Front Desk, supervise 6 to 10 staff members at a time, give positive and negative feedback to staff members when necessary, training and development of all staff members. Assist guest needs and create a hospitable environment. Ensure each shift is set up for success in all areas.



Alamance County Spay and Neuter

• Burlington, North Carolina

• Veterinary Technician

  • Aug 2016 - Dec 2016

  Monitor patients while under anesthesia. Prep patients for surgery, including shaving, inducing, intubating. Also performed other tasks such as heartworm tests, FIV and FeLV tests, extubating. Perform other tasks as asked by the veterinarian. Monitor patients while under anesthesia. Prep patients for surgery, including shaving, inducing, intubating. Also performed other tasks such as heartworm tests, FIV and FeLV tests, extubating. Perform other tasks as asked by the veterinarian.



Vetco Clinics

• United States
• Veterinary Services
• 200 - 300 Employee

• Veterinary Assistant and Clinic Manager

  • Jul 2015 - Nov 2016

  Efficient transportation and setup of equipment at each clinic site. Supervise 2 to 4 team members during each clinic, handle any and all customer issues or complaints, counting and creating deposits of daily cash revenue. Educate Pet Parents about different vaccines, pest prevention products, and other wellness services that the veterinary clinic offers. Assist the Veterinarian by pulling vaccines, measuring weights and TPRs, and restraining of animals. Efficient transportation and setup of equipment at each clinic site. Supervise 2 to 4 team members during each clinic, handle any and all customer issues or complaints, counting and creating deposits of daily cash revenue. Educate Pet Parents about different vaccines, pest prevention products, and other wellness services that the veterinary clinic offers. Assist the Veterinarian by pulling vaccines, measuring weights and TPRs, and restraining of animals.



Quaintance-Weaver Restaurants & Hotels

• United States
• Hospitality
• 1 - 100 Employee

• Guest Service Representative - Proximity Hotel

  • Aug 2014 - Nov 2015

  Cheerfully greet guests, efficiently check guests in and out, attend to guest needs with great sense of urgency and enthusiasm. Keep Front Desk neat and orderly, answer phones and take reservations when necessary. Cheerfully greet guests, efficiently check guests in and out, attend to guest needs with great sense of urgency and enthusiasm. Keep Front Desk neat and orderly, answer phones and take reservations when necessary.