Experience

Addison Project
• United Kingdom
• Engineering Services
• 1 - 100 Employee
• Quality and Document Control Coordinator

  • Sep 2023 - Present


XL Precision Technologies Ltd

• United Kingdom
• Medical Device
• 1 - 100 Employee

• Quality & Document Control Administrator

  • Jul 2021 - Sep 2023

  • Conduct internal audits against in - house procedures & processes , following ISO 13485 guidelines . • Engineering document control including release checks & file locations. • Control of technical documentation, drawings (digital & paper) manufacturing process documents, control plans, work instructions, inspection sheets ; all based on engineer input. • Management of all new & revised documents, customer drawings & updated specifications. • Ensure that Quality procedures are compliant to relevant legislations. • Main customer contact for all document control queries. • Ensuring all legislations & certificates are up to date, both internally & for external suppliers. • Maintain & update internal & customer related specifications & verification documents. • Manage all internal process documentation within the ISO 13485 & ISO 9001 quality management system (QMS). • Process complete works orders on the in-house filing system & archive accordingly. • Dealing with external customers queries & passing on relevant information to the correct department/person. Show less



Northern Powergrid

• Utilities
• 1 - 100 Employee

• Technical & Planning Coordinator/Administrator

  • Apr 2018 - Jul 2021

  •Working as part of a team inputting documents to fulfil the deadlines set by local companies & councils. Arranging the scheduling and planning of the engineers & technicians for the individual jobs/projects to go ahead. • Ensuring that all quality frame work is up to the relevant standard. Confirming, advising and assisting with training to improve the process whilst making sure myself and colleagues are kept up to date with any relevant updates. •Inputting various documents from paper onto the computer as accurately and swiftly as possible. •Training new starters on all systems and procedures efficiently ensuring training is at a high standard. •Speaking to various contractors & engineers around the country to discuss what jobs they are doing and answering their queries as quickly and professionally as possible. •Using Microsoft Excel to generate reports for jobs which need to be dealt with the next day. This must be carried out quickly and accurately towards the end of the day otherwise the contractors do not know what they have to deal with the next day. •Using specialised software to input data. The software gets updated regularly so being adaptable to change in the software is a must. •Speaking to a wide variety of people including engineers, council workers, contractors and sometimes customer complaints. •Being able to adapt to any given situation is a must to provide the best possible customer service. •Collating Reports daily to provide information to higher management. •Informing local councils, contractors and all 3rd party companies of payments made. Show less



Calvetron Brands

• Human Resources Assistant - Interim Maternity Cover Contract

  • Oct 2017 - Apr 2018

  I worked for Calverton Brands covering maternity within the HR Department. Working alongside the HR Manager & full HR team the role was very varied. Some duties listed below: • Coordination of recruitment – responsible for the full process of recruitment from advertising roles to the interviewing and selection process. • Administer all HR related documentation and letters – contracts of employment, right to work documents, offer letters, recruitment based letters and probation letters. • Organise and manage the new starter process including pre-employment medicals, and right to work packs. • Managing sickness/leave – ensuring self-certification forms and return to work interviews are carried out. HR system kept up to date. • Assist in HR matters – Answering and advising on HR queries, from other colleagues and members of staff, collating evidence, minute taking, and conducting outcome letters. Show less

• Network Connections Administrator - Temp Contract

  • Oct 2016 - Sep 2017

  Working in the Admin team, I received applications via email/post, setting accounts up and defining whether or not the job is large or small works. I set the enquiry on the system and forward to the relevant departments, usually planning or estimating teams. I also helped filing and general administration duties, including creating and updating spreadsheets. Ringing or emailing customers regarding their applications and requirements. I also dealt with complaints. Working in the Admin team, I received applications via email/post, setting accounts up and defining whether or not the job is large or small works. I set the enquiry on the system and forward to the relevant departments, usually planning or estimating teams. I also helped filing and general administration duties, including creating and updating spreadsheets. Ringing or emailing customers regarding their applications and requirements. I also dealt with complaints.



Oil NRG

• United Kingdom

• Customer Service Representative -Temp / Interim Position

  • Feb 2016 - Oct 2016

  Basic Admin Duties: Liaising with customers via email/telephone, submitting customer orders. Filing & archiving relevant documents. Dealing with external & internal queries . Basic Admin Duties: Liaising with customers via email/telephone, submitting customer orders. Filing & archiving relevant documents. Dealing with external & internal queries .