Experience

Saco Bay Orthopaedic & Sports Physical Therapy

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Center Support Specialist

  • Nov 2023 - Present

• Lead Patient Service Specialist

  • Jul 2021 - Nov 2023

  South Portland, Maine, United States Help support our Center Support Special in eight surrounding clinics, Interview potential new hires, provide trainings and resources to these eight clinics and others.

• Patient Services Specialist

  • Dec 2019 - Jul 2021

  South Portland, Maine, United States Managing schedule for multiple providers, keep up and track referrals, verification of insurance benefits, obtaining authorizations, updating demographics, ordering office and medical supplies, use of Microsoft and Excel, and provide excellent customer service



Eyes on Rosemont

• United States
• Medical Practices
• 1 - 100 Employee

• Optical Technician

  • Jun 2019 - Aug 2019

  Portland, Maine Working with patients prior to the doctor. Using visual field, auto refractor, mpod, retinal photography tools and machines. Understanding basic terminology about diagnosis in regards to optical.

• Front Desk Receptionist

  • Jan 2019 - Jun 2019

  Portland, Maine Medical scheduling, follow ups, answering a large amount of calls, basic triage questions, working with insurance benefits, updating patients demographics, and helping with any needs around the office.



Cumberland County Federal Credit Union

• United States
• Banking
• 1 - 100 Employee

• Service Specialist 2

  • Feb 2018 - Oct 2018

  Open member accounts, close on loans, teller transaction, handled large amounts of cash, answering a large mass of phone calls, run credit, provide customer service, answer members questions,and gain financial knowledge.



U.S. Cellular

• United States
• Retail

• Retail Wireless Consultant

  • Mar 2015 - Feb 2018

  Portland, Maine Area Sales Consultant. Provide customer service, use the 5 step sales process, running credit, analyzing customer needs/ wants, meeting and achieving monthly sales goals, cold calling, follow ups, volunteering in the community at events, management and business trainings.



Dairy Queen

• United States
• Restaurants
• 1 - 100 Employee

• Cashier

  • Jul 2011 - Oct 2013

  Westbrook, Maine, United States Customer service, handling money, make products, basic cleaning, and minor cake decorating.