Bid & Commercial Executive

• May 2023 - Present

Business Manager

• Jun 2021 - Apr 2023

Internal Sales

• Apr 2018 - Jun 2021

Internal Sales

• Apr 2018 - Jun 2021

Assistant Manager

• Apr 2017 - Apr 2018

Management Assistant

• Mar 2017 - Apr 2017

Campus Brand Manager

• Sep 2015 - Apr 2018

Throughout this role I am responsible for attending and organising various events, and engaging with students and graduates on the various roles available at Enterprise-rent-a-car. I am able to apply my networking skills at these events, and effective communication during face-to-face, email, social media or phone interactions.

Internship

• Jun 2015 - Jun 2016

During this role, which initially started out at as 3 month summer intern, I have effectively used many skills, while also developing others. While in this role I have been given daily delegations that contribute to the day to day runnings of the branch, while also serving customers to a high standard. In the 3 months of full time work, I had received 2 100% customer service badges, representing excellent customer service which was recognised by unprompted feedback to a department head, and also for being part of a branch with an above expectations customer satisfaction score in our 3 and 6 month matrix. At the end of my internship, I also received group recognition for my contribution and engagement with social media about the company. Leading up the end of my initial 3 months, I was asked to stay on part time, where I continue to develop my skills and personal and professional brand. Show less

Bar Staff

• Jan 2014 - Jun 2015

While working at Port Customs, there is a high level of customer interaction. During shifts here, I am responsible for serving customers, ensuring there is a satisfactory environment for customers, key holder, cleaner and also responsible for opening and locking up during during some shifts. While working at Port Customs, there is a high level of customer interaction. During shifts here, I am responsible for serving customers, ensuring there is a satisfactory environment for customers, key holder, cleaner and also responsible for opening and locking up during during some shifts.

Bar Staff

• Aug 2013 - Jan 2014

During my time at Corn Exchange, I had started working primarily on the bar, but was then designated to work on the floor; greeting customers, taking orders, serving food and clearing tables. Due to my previous job, although Corn Exchange was a different working environment with different clientèle, I did not find a challenge within the post, and therefore left after a short period. However, while here, I learnt how to work in a very busy environment, developed my customer service skills and worked with set guild lines, which I had not worked with before. Show less