Experience

Pangea's Pizza

• United States
• Restaurants
• 1 - 100 Employee

• Bartender

  • May 2021 - Present

  Promoted to bartender from waitress after showing exceptional work ethic and organizational skills •Managed bar area and surrounding tables by utilizing impressive time-management and communication skills, resulting in great customer service and timely service of food and drinks •Supervised 3 to 5 co-workers per shift, ensuring completion of tasks and restaurant stayed organized and on track •Communicated knowledge of menu by making alcoholic beverages to order for entire restaurant and explaining menu options to customers, resulting in efficient service and customer satisfaction •Responded to customer complaints or requests eloquently by using communication and interpersonal skills, ensuring resolutions were found and customer needs were met •Met sanitation standards and ensured all service and preparation areas were kept clean by utilizing task lists Show less



T.J. Maxx Home Goods

• United States
• Retail
• 1 - 100 Employee

• Retail Sales Associate

  • Dec 2020 - May 2021

  •Managed cash register by practicing exceptional communication and time-management skills, resulting in error-free transactions and great customer service •Oversaw jewelry counter by utilizing outstanding organizational and interpersonal skills, resulting in customers’ needs being met and ensuring inventory safety •Ensured customer and employee safety during COVID-19 by thoroughly clean and sanitizing work areas •Managed cash register by practicing exceptional communication and time-management skills, resulting in error-free transactions and great customer service •Oversaw jewelry counter by utilizing outstanding organizational and interpersonal skills, resulting in customers’ needs being met and ensuring inventory safety •Ensured customer and employee safety during COVID-19 by thoroughly clean and sanitizing work areas



Outback Steakhouse

• Restaurants
• 700 & Above Employee

• Waitress

  • Jun 2020 - Aug 2020

  •Managed 6 to 8 table sections by applying great interpersonal and time-management skills, resulting in exceptional customer service •Exercised knowledge of the menu and POS system by explaining menu items in detail to customers and navigating around the POS system quickly •Performed various cleaning responsibilities throughout restaurant, ensuring sanitation standards were met •Managed 6 to 8 table sections by applying great interpersonal and time-management skills, resulting in exceptional customer service •Exercised knowledge of the menu and POS system by explaining menu items in detail to customers and navigating around the POS system quickly •Performed various cleaning responsibilities throughout restaurant, ensuring sanitation standards were met



Dan O'Neil Michigan Senator Campaign

• Traverse City, Michigan, United States

• Campaign Volunteer

  • Oct 2019 - Nov 2019

  Volunteer duties included: -Making and answering phone calls -Preparing and mailing out flyers or letters -Canvassing neighborhoods Volunteer duties included: -Making and answering phone calls -Preparing and mailing out flyers or letters -Canvassing neighborhoods



The Hagerty Center

• Traverse City, Michigan, United States

• Event Planning Intern

  • Jan 2019 - Jun 2019

  •Event planning internship organized through my high school; shadowed employees as they planned and executed events •Designed mock event proposals based on the client’s wants, needs, and budgets •Created food menus for different events based on client requests and the center’s menu options, and coordinated with caterers and kitchen staff, ensuring client’s wants were met and plans were solidified •Analyzed client goals and visions and utilized them to draft plans for different elements of their event Show less



Tuscan Bistro

• Traverse City, Michigan, United States

• Hostess

  • Aug 2018 - Feb 2019

  •Greeted and sat customers while exercising great communication skills and knowledge of restaurant layout, ensuring servers were given the correct number of tables and reservations were maintained •Organized reservation book by using outstanding organizational and communication skills, avoiding double-reservations or confusion among customers and staff •Increased customer satisfaction and retention by assisting guests with any accommodations needed •Greeted and sat customers while exercising great communication skills and knowledge of restaurant layout, ensuring servers were given the correct number of tables and reservations were maintained •Organized reservation book by using outstanding organizational and communication skills, avoiding double-reservations or confusion among customers and staff •Increased customer satisfaction and retention by assisting guests with any accommodations needed