Head of Global Cyber Resilience

• Apr 2022 - Present

Senior Cyber Security Operations Manager

• Apr 2019 - Apr 2022

Leading security architecture, security engineering, security operation and the offensive security teams with a security remit that covers all 30+ business unit, 16,000+ stores and over 150,000 employees covering the A. S. Watson group globallyKey Focus Areas:Microsoft 365 and Azure SecurityEndpoint Detection and ResponseNetwork Detection and ResponseVulnerability ManagementPrivileged Access ManagementIdentity and Access ManagementSecurity Operations CentreSecurity Orchestration, Automation and ResponseWeb Application SecurityHealthcare SecurityGovernance and RemediationSecurity and Privacy testing Show less

Network & Infrastructure Manager

• Sep 2015 - Jan 2020

Direct accountability and responsibility for all new technological deployments and enhancements to the infrastructure and operational space. Full IT infrastructure responsibility to 1100 stores, two major distribution centers and 16,000 staff based multiple office and store locations in the UK. Managing and mentoring two teams of specialist engineers Service transition planning and implementation Process development and service improvement programs Project and Operational activities resourcing and workload scheduling Vendor management Financial Responsibility Show less

Enterprise Applications Team Lead

• Oct 2013 - May 2015

Areas of responsibility: Managed and mentored a global team of 10 subject matter experts, delivering services to 3000 partners and staff in 37 offices worldwide Process development and service improvement programs Project and operational activities resourcing and workload scheduling Vendor management Financial Responsibility Security and Compliance Managed desktop including application delivery Technology Stack: MS Enterprise SQL, Citrix XenApp 7.6, Document Management Services, SCCM, Office 365, Amazon Web Services, Show less

Implementation Manager

• Dec 2012 - Oct 2013

• Responsible for vendor, budget, media and stakeholder management. • Procured and raised investment backing. • Accountable for process development and infrastructure design. • Delivered product and platform security and product road mapping. • Managed technical pre-sales and contract negotiation. • Built reputation of the business through a number of public speaking engagements. • Responsible for vendor, budget, media and stakeholder management. • Procured and raised investment backing. • Accountable for process development and infrastructure design. • Delivered product and platform security and product road mapping. • Managed technical pre-sales and contract negotiation. • Built reputation of the business through a number of public speaking engagements.

Manager - Systems Infrastructure Team

• Jun 2008 - Dec 2012

Areas of responsibility: Managing and mentoring a team of 13 3rd line engineers in the UK, US and NL Design and rollout of new solutions working closely with the Architect team System documentation BCP for European and American data Business acquisitions and divestment's Acquisition and divestment of 7 large business’s across RBI’s global operations Technology Stack: Active Directory, Microsoft Server Operating Systems, NetBackup, MS Exchange, Gmail, Office 365, McAfee EPO, Lumension & Shavlik patching, Citrix XenApp, Amazon Web Services, PhoneFactor, File and Print Services Technical Highlights: Migration from tape to appliance backups across multiple geographies Creation and maintenance of a PCI Level 1 platform Migration from RSA to PhoneFactor Active Directory Forest Cloning Exchange to Office 365 Migration Deployment, upgrade and maintenance of a 50 server Citrix infrastructure Clean-up of a multi forest Active Directory Re-design and installation of the corporate Anti-Virus platform for 3000 servers Deployment of company wide monitoring systems Multi-terabyte data migrations Server consolidation Exchange to Gmail migration Show less

Senior Systems Engineer

• 2007 - 2008

Responsible for Active Directory and Thin Client Technologies for the enterprise, leading virtual teams of 3rd line support engineers geographically spread across APAC, EMEA, Africa and the US Responsible for Active Directory and Thin Client Technologies for the enterprise, leading virtual teams of 3rd line support engineers geographically spread across APAC, EMEA, Africa and the US

Worldwide technical leader

• Jan 2002 - Jan 2007

• I defined global strategy for Active Directory and Citrix focusing on standard architecture, support processes and technology roadmaps for the corporation. • My major projects included the successful global deployment of Active Directory and the migration from NT 4.0. • A global deployment of 40 Citrix servers for over 200 applications • A successful migration and implementation of DHCP & WINS from Novell to Windows covering all Parexel sites • I defined global strategy for Active Directory and Citrix focusing on standard architecture, support processes and technology roadmaps for the corporation. • My major projects included the successful global deployment of Active Directory and the migration from NT 4.0. • A global deployment of 40 Citrix servers for over 200 applications • A successful migration and implementation of DHCP & WINS from Novell to Windows covering all Parexel sites

IT Manager

• 1999 - 2002

My main duties in the role of IT Manager were: The management of 7 staff, support to 250 users in 5 sites plus a Data Centre of over 70 servers IT management for Offices in the US ( Centreville, Hackensack & Stamford) Staff Development Meeting the IT business needs Technology Road mapping Project management Third line for Active Directory, Citrix, Firewall, web environment, W2k Server, MS Exchange Budgeting Interviewing and Hiring of new staff My main duties in the role of IT Manager were: The management of 7 staff, support to 250 users in 5 sites plus a Data Centre of over 70 servers IT management for Offices in the US ( Centreville, Hackensack & Stamford) Staff Development Meeting the IT business needs Technology Road mapping Project management Third line for Active Directory, Citrix, Firewall, web environment, W2k Server, MS Exchange Budgeting Interviewing and Hiring of new staff