Pagan Celeste
Guest Service Agent at Sheraton Princess Kaiulani Hotel- Claim this Profile
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Bio
Credentials
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First Aid & CPR
American Red Cross
Experience
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Sheraton Princess Kaiulani Hotel
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United Kingdom
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Hospitality
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1 - 100 Employee
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Guest Service Agent
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Aug 1999 - Present
Assist guest at check in and check out. Provide cashiering service. Answer guest questions and concerns. Assist with restaurant reservations, airline check-in, and any other services that guest might need assistance with.
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GSA
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Aug 1999 - Present
Provide guest with the hospitality of ALOHA
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Guest Service Agent/ All Purpose Clerk
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Aug 1999 - Aug 2008
Job responsibilities include:•Conducts cash handling transactions and manages a bank •Provides quality customer service to visitors in the hospitality industry•Registers and assists domestic and international flight crews daily•Hosted daily the Princess Kaiulani Hotel historical tour
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Clerk Typist II
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Sep 2009 - Jun 2010
Welcome ambassador to parents visiting the office •Addressing parent inquiries regarding school policy and procedure •Intake registration of incoming and prospective students •Data entry of student information •Responsible for inputting daily attendance for all 1000 plus students •Assist school administration with various administrative tasks. Tasks include faxing , filing, data entry and basic office administrative duties Welcome ambassador to parents visiting the office •Addressing parent inquiries regarding school policy and procedure •Intake registration of incoming and prospective students •Data entry of student information •Responsible for inputting daily attendance for all 1000 plus students •Assist school administration with various administrative tasks. Tasks include faxing , filing, data entry and basic office administrative duties
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NAVWAR
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United States
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Defense and Space Manufacturing
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700 & Above Employee
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Administrative Specialist
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Jan 2009 - Sep 2009
Job responsibilities included: •Assists H55 Division Resource Manager with personnel actions, funding documents and contractorFiles, gathering and inputting data for division briefings •Assists H55 personnel with training, foreign travel, clearance upgrades•Monitors and responds to H55 administration inbox•Provides administrative support for data entry into ERP and JPAS Systems•Managed daily office duties and assisted outside contractors
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sales support
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Oct 2008 - Dec 2008
Provided customer service and inside; •Prepared rate quotes and executed freight pick-up for international and domestic freight service•Compiled and forwarded shipping documents and completed sales orders
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Education
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Cannon's Business College
A.A.S, Hotel/Tourism Management -
1984 - 1988
Maryknoll School
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Cannon's Business College
Associate's degree, Tourism and Travel Services Management
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