Operations Lead

• May 2022 - Present

Operations Coordinator

• Sep 2020 - May 2022

Problem solver at all stages of the delivery processIdentifying potential issues and correcting these issues expeditiouslyUsing Data to help drive continuous improvement to processes and procedures

Real Time Operations Analyst

• 2018 - Oct 2019

• Execute Demand Response Dispatches. Highly Proficient in worldwide DR programs and Ancillary Service programs • Executes daily processes and checks; Monitor Market conditions and prices • Optimize portfolio integrity by adjusting bids, availability to reflect current situation • Expert knowledge of programs, platforms, tools and processes • Demonstrated exceptional reliability and accuracy under stress • Anticipates risks and failure scenarios and can quickly devise a mitigation strategy • Responsible for training junior operators and demonstrating best practice • Manage process documentation, shift logs and communications with customers and TSO’s • Support management in the cross functional implementations of new programs • Analyse and report on customer and system data

Real Time Operations Analyst

• Feb 2017 - Oct 2019

• Execute Demand Response Dispatches. Highly Proficient in worldwide DR programs and Ancillary Service programs• Executes daily processes and checks; Monitor Market conditions and prices• Optimize portfolio integrity by adjusting bids, availability to reflect current situation• Expert knowledge of programs, platforms, tools and processes• Demonstrated exceptional reliability and accuracy under stress• Anticipates risks and failure scenarios and can quickly devise a mitigation strategy• Responsible for training junior operators and demonstrating best practice• Manage process documentation, shift logs and communications with customers and TSO’s• Support management in the cross functional implementations of new programs• Analyse and report on customer and system data

Associate Real Time Operator

• Feb 2016 - Feb 2017

• Managing the World’s largest virtual powerplant. Delivering Power via Demand Response and Ancillary Services• The core job is to execute, infrequent, high stress, business critical – time critical situations calmly and effectively• Execute Demand Response Dispatches• Monitor Market conditions and prices, Maintain Realtime market compliance by adjusting bids and availability.• Following training schedule, self-training and training colleagues• Manage process documentation, shift logs and communications with customers and TSO’s

International Service Controller

• May 2014 - Mar 2016

• Responsible for existing customers in Germany, Scandinavia, Australia, New Zealand, Canada and USA • Service and Warranty management, direct with customers and through Agents and importers • Order Management to ensure parts are produced and delivered in a time and cost effective manner • Technical Sales assistance to help select the appropriate configuration, consulting Engineering when a custom solution is required • Technical support helping customers and agents to troubleshoot issues of a Mechanical, Electronic or Computer systems

Sales Rep

• Jul 2013 - May 2014

Prototype Test Coordinator

• Sep 2011 - Sep 2012

Responsible for: Supervising and planning of prototype tests. Monitoring the status of items and machines upgrades. Monitoring and controlling the status of purchased items. Following up projects status. Reporting Tests Results. Responsible for: Supervising and planning of prototype tests. Monitoring the status of items and machines upgrades. Monitoring and controlling the status of purchased items. Following up projects status. Reporting Tests Results.

Research Assistant

• Jul 2009 - Aug 2009

Lab and Field work in the Grass breeding programme. Lab and Field work in the Grass breeding programme.

Research Assistant

• Jul 2007 - Aug 2007

Lab and Field Work as Part of the Grass and Clover breeding programmes. Lab and Field Work as Part of the Grass and Clover breeding programmes.

Research Assistant

• Jul 2005 - Aug 2005

Lab work as part of the grass breeding programme Lab work as part of the grass breeding programme