Padao Sansee, CUCE

Consumer Lending Quality Control Supervisor at Alaska USA
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Anchorage Area
Languages
  • Hmong Native or bilingual proficiency

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Credentials

  • Customer Service Certified
    -
    Mar, 2012
    - Sep, 2024
  • Credit Union Compliance Expert (CUCE)
    CUNA
    May, 2022
    - Sep, 2024

Experience

  • Alaska USA
    • United States
    • Financial Services
    • 200 - 300 Employee
    • Consumer Lending Quality Control Supervisor
      • Aug 2022 - Present

    • Consumer Lending Quality Control Officer
      • Jan 2022 - Aug 2022

    • Special Credits Quality Control Officer
      • Mar 2019 - Jan 2022

    • Research Quality Assurance Specialist
      • Apr 2018 - Mar 2019

    • Dispute Resolution Specialist
      • Dec 2016 - Apr 2018

    • Card Fraud Specialist
      • Apr 2015 - Dec 2016

  • Walgreens
    • United States
    • Retail
    • 100 - 200 Employee
    • Customer Service Associate
      • Jul 2018 - May 2019

    • Pharmacy Technician
      • Nov 2014 - Apr 2015

       Assists the Pharmacist with providing safe and appropriate pharmacy services to Walgreens patients in accordance with the policies and procedures of Walgreens, the state’s professional standards, and other regulatory entities. Assist the pharmacist with the preparation and dispensing of medications and supplies using appropriate techniques and following Walgreens policies and procedures. Maintain confidentiality of patient and proprietary information. Assists with recording and maintain pharmacy temperature and cleaning logs. Ensures that all pharmacy surfaces, laminar flow hoods, and clean room are cleaned per Walgreens policy. Picks and packs medical supplies to fill patient orders. Accurately dispenses products in the computer system to generate a delivery ticket and/or prescription labels; confirms delivery tickets after delivery.

    • Shift Lead
      • Mar 2013 - Nov 2014

       Responsible for opening and closing the store in the absence of store management, including all required system start-ups. Responsible for handling cash and ensuring the floor and stockroom are ready for the business day. Responsible for completing product returns, order voids, customer refunds, cash drops to the safe, and proving change as requested to cash registers. Responsible, in coordination with store management, for maintain the accuracy of on-hand balances and pricing of store inventory, both on signage and in the system. Act as a non-management key holder for the store. Verifies appropriate paperwork and system reporting for store activities that affect inventory, such as deliveries, orders, and claims. Review and maintain records of all scanning errors, price verifications, items not on file, price modifications, and voids. Maintain a good understanding of various store systems including, SIMS, AS/400, and Signs Plus. Provide customers with courteous, friendly, fast, and efficient service and information. Conducting special assignments, as requested. Ensuring invoices gets sent weekly to Accounts Payable. Ensuring that daily tasks are being delegated to employees.

    • Head Photo Specialist
      • Jul 2011 - Mar 2013

       Train new photo technicians. Maintain, organize, and order photo supplies. Assist customers with questions. Answer a multi-phone system and transfer calls. Cash handling over $100 during each shift. Verify cash counts with managers. Maintain a clean work environment. Vendor receiving. Stock coolers and floors with merchandise. Dispose of trash and return items properly. Maintain expiration food and products monthly. Various bathroom duties.

Education

  • University of Alaska Anchorage
    Associate of Arts and Sciences - AAS, Computer Information andOffice Systems
    2009 - 2013

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