Experience

Schwegman Lundberg & Woessner, P.A.

• United States
• Law Practice
• 200 - 300 Employee

• Credit and Collections Specialist

  • Jan 2022 - Present



Apollo Technology Group

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Accounting Clerk

  • May 2021 - Jan 2022

• Administrative Assistant

  • Oct 2020 - May 2021

  Chanhassen, Minnesota, United States Aids other departments with administrative duties as needed. Administers documentation and assists in auditing quality programs and ISO requirements to ensure conformity of purchased materials and final products. Provide front desk coverage, including managing a busy, multi-line phone system, greeting guests who enter the office, managing incoming/outgoing mail and shipments, and maintaining an organized, clean office environment.



TCF Bank

• Banking
• 700 & Above Employee

• Relationship Banker

  • Dec 2019 - Oct 2020

  Brooklyn Park Processed over 100 customer requests for financial services per day, including reissuing statements, ordering additional checks, and updating customer personal information in database. Presented new and additional products and services to existing customers. Keyed customer details, including contact information and payment data into system, carefully observing all corporate procedures related to confidentiality. Maintained strong attendance record, consistently arriving to work on… Show more Processed over 100 customer requests for financial services per day, including reissuing statements, ordering additional checks, and updating customer personal information in database. Presented new and additional products and services to existing customers. Keyed customer details, including contact information and payment data into system, carefully observing all corporate procedures related to confidentiality. Maintained strong attendance record, consistently arriving to work on time. Provided exemplary service to customers by utilizing such skills as problem-solving and listening. Show less



Metro State University

• United States
• Higher Education
• 700 & Above Employee

• Hmong Student Organization Associate Vice President (2019-2020), Public Relations (2018-2019)

  • Aug 2018 - Jun 2020

  St Paul, Minnesota, United States • Allocated and tracked a $2.5k budget to fulfill position responsibilities and events • Led execution of TV campaign for Hmong American Youth Koom Tes Project with Hmong TV Network, reaching over 5,000 people on YouTube and the TV network • Managed three social media accounts on behalf of organization, creating original content and devising strategic posting schedule to maximize reach and engagement • Collaborated with Admissions department on campus to plan and market Metropolitan… Show more • Allocated and tracked a $2.5k budget to fulfill position responsibilities and events • Led execution of TV campaign for Hmong American Youth Koom Tes Project with Hmong TV Network, reaching over 5,000 people on YouTube and the TV network • Managed three social media accounts on behalf of organization, creating original content and devising strategic posting schedule to maximize reach and engagement • Collaborated with Admissions department on campus to plan and market Metropolitan State University to the Hmong community, reaching over 100 people outside of campus Show less



CVS Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Pharmacy Technician

  • Jul 2019 - Dec 2019

  brooklyn center Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items. Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy. Delivered outstanding customer service in demanding environment that averaged over 2,300 prescriptions per week. Received, processed, dispensed and delivered average of 300 prescriptions daily.



Target

• United States
• Retail
• 700 & Above Employee

• Certified Starbucks Barista

  • Jul 2018 - Jul 2019

  Ridgedale, Minnetonka o Completed adequate training and screening processes to ensure suitability o Memorized combinations of drink recipes and worked in high-paced and demanding environment. o Managed inventory by restocking work stations and tracking the amount of stock left remaining in the storage room o Engaged with customers to identify their needs and cultivated strong relationships to drive business development o Elevated guest contentment by creating a friendly environment and guaranteeing… Show more o Completed adequate training and screening processes to ensure suitability o Memorized combinations of drink recipes and worked in high-paced and demanding environment. o Managed inventory by restocking work stations and tracking the amount of stock left remaining in the storage room o Engaged with customers to identify their needs and cultivated strong relationships to drive business development o Elevated guest contentment by creating a friendly environment and guaranteeing product satisfaction Show less



North Hennepin Community College

• United States
• Higher Education
• 300 - 400 Employee

• Bookstore Associate

  • Aug 2018 - Jan 2019

  Brooklyn Park, Minnesota Worked during the book rush (first two weeks of the semester) at North Hennepin Community College Bookstore. o Completed adequate training processes to ensure suitability o Assigned to cashier, book puller, and telecommunications o Provided direct care to college students, PSEO student, and staffs



Magic Daycare

• Childcare Provider Assistant

  • Jan 2014 - Dec 2017

  Brooklyn Center, MN