Experience

Sabey Data Centers

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior System Engineer

  • Dec 2022 - Present

  Networking Infrastructure, designing system architecture, monitor and maintain computer networks, troubleshoot and resolve system errors and inefficiencies

• Customer Support Specialist

  • May 2022 - Dec 2022

  Carrier and Customer Project Lead. Ownership of M1 Datacenter Connectivity and Fiber Management.



Citi

• United States
• Financial Services
• 700 & Above Employee

• Datacenter Operations Specialist

  • Apr 2020 - Jun 2022

  Computer Servers and Storage Solution. Networking: Running Fiber/Cooper Cables. Racked devices: Switches and servers. Smart Hand-Monitoring NYC/MWDC ServiceNow/Symphony for incoming tickets. Patch Panel, Cooper/Fiber, Tape Library, VPN, Scripting, PowerShell, Cisco Switch/Terminal configuration, VLAN, ILO, IDRAC, IMM, RDP, VMWare, Linux, Windows Server. Computer Servers and Storage Solution. Networking: Running Fiber/Cooper Cables. Racked devices: Switches and servers. Smart Hand-Monitoring NYC/MWDC ServiceNow/Symphony for incoming tickets. Patch Panel, Cooper/Fiber, Tape Library, VPN, Scripting, PowerShell, Cisco Switch/Terminal configuration, VLAN, ILO, IDRAC, IMM, RDP, VMWare, Linux, Windows Server.



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Field Services Engineer

  • Feb 2018 - Apr 2020

  Efficiently diagnose and resolve technical issues. Computer solution repair: Lenovo ThinkPad, Station, Centre, Server, System, Lexmark and Apple. Computer servers and Storage solution repair: HPE ProLiant, Blades, 3PAR, XP, Superdome, MSL and more. IBM Certified. Cisco Trained (CCENT) Efficiently diagnose and resolve technical issues. Computer solution repair: Lenovo ThinkPad, Station, Centre, Server, System, Lexmark and Apple. Computer servers and Storage solution repair: HPE ProLiant, Blades, 3PAR, XP, Superdome, MSL and more. IBM Certified. Cisco Trained (CCENT)



GroupM

• United States
• Advertising Services
• 700 & Above Employee

• Desktop Support Analyst

  • Jun 2018 - Dec 2019

  Install Windows/MacOS in a massive scale, Set Up executive and new hires PC, PC Refresh, ServiceNow (SNOW) Incoming Ticket, VoIP Phones, Network Printers, A/V, AP, Active Directory, Sophos, Twilio Flex. Trained users and made recommendation to prevent incoming issue; Amazon Connect, G-Suite, Office365, Password update, software upgrade. Networking, Cisco Meraki, DUO, Egnyte, BIG-IP, R, Daily, Scripting, PowerShell and more Install Windows/MacOS in a massive scale, Set Up executive and new hires PC, PC Refresh, ServiceNow (SNOW) Incoming Ticket, VoIP Phones, Network Printers, A/V, AP, Active Directory, Sophos, Twilio Flex. Trained users and made recommendation to prevent incoming issue; Amazon Connect, G-Suite, Office365, Password update, software upgrade. Networking, Cisco Meraki, DUO, Egnyte, BIG-IP, R, Daily, Scripting, PowerShell and more



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Field Service Technician III

  • Nov 2012 - Oct 2015

  HPE Certified technician. Knowledge on entire HPE Product line. Manage development, testing and deployment of software and other computer and mobile systems technologies to ensure compliance HIPAA confidential PII files management with operational requirements for security, performance, reliability and scalability. DocuSign and Adobe Acrobat. On-Call travelled to customer site for mission critical issue. Developed a great relationship with Customer and executive that use HPE Product. HPE Certified technician. Knowledge on entire HPE Product line. Manage development, testing and deployment of software and other computer and mobile systems technologies to ensure compliance HIPAA confidential PII files management with operational requirements for security, performance, reliability and scalability. DocuSign and Adobe Acrobat. On-Call travelled to customer site for mission critical issue. Developed a great relationship with Customer and executive that use HPE Product.



Randolph Package, Inc

• Randolph, Massachusetts, United States

• System Administrator

  • Jan 2008 - Dec 2013

  Computer maintenance for eight liquor stores including Randolph Package, Inc. Managing complete store operations such as: supervising employees, restocking orders, managing inventory, Implementing accounts payable and receivables program for billing purposes. Install CCTV security system, trained employee on new software developed by myself for restocking purpose. Recommend and install all computes/network device. Advise executive/owner of cloud-based software solution for inventory control, and daily cash flow. Show less