Pablo Iván Zafra González

at Weber Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Getafe, Community of Madrid, Spain, ES
Skills

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Bio

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Experience

  • Weber Solutions
    • Spain
    • Telecommunications
    • 1 - 100 Employee
      • Aug 2019 - Present

      • Mar 2018 - Aug 2019

      Full Stack Developer (C#/MVC, .NET, Java, Android, JavaScript, MySQL & MSSQL)ICR Evolution (CTI) Administrator & DeveloperPresence (CTI) DeveloperNICE DeveloperSIP Asterisk PBX AdministratorBusiness Intelligence Analyst (Google Data Studio & PowerBI)Vtiger CRM Administrator & Developer (php7)Microsoft Office Specialist (MOS) Master (Excel & Access)Contact Center Expert

  • Transcom
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
      • Jul 2017 - Mar 2018

      Organización y gestión de servicios, controlando y diseñando KPI's, asegurando los SLA's contractuales, objetivos de facturación y estándares de calidad (Norma UNE-EN 15838). Mejora y eficiencia de los procesos de negocio a través del análisis y desarrollo de herramientas para la automatización de tareas. A cargo de 50 personas.

      • Dec 2011 - Jul 2017

      • Jan 2010 - Dec 2011

      • Nov 2008 - Jan 2010

Education

  • Retamar
    Grado Superior en Diseño de Aplicaciones Multiplataforma, Tecnología/Técnico de software informático
    2016 - 2018

Community

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