Experience

Taylor Guitars

• United States
• Musicians
• 200 - 300 Employee

• Technical Writer/Illustrator

  • Nov 2020 - Present

  Creates, maintains, organizes, and presents material related to Taylor Guitars' products and manufacturing processes (SharePoint). Writes and illustrates comprehensive standard manufacturing operations, SOPs, guides, and manuals. Creates, maintains, organizes, and presents material related to Taylor Guitars' products and manufacturing processes (SharePoint). Writes and illustrates comprehensive standard manufacturing operations, SOPs, guides, and manuals.



Hyundai Translead

• United States
• Truck Transportation
• 400 - 500 Employee

• Technical Writer Assistant Manager

  • Mar 2019 - Nov 2020

  Manages and trains technical writing specialists and project coordinators in regards to publication projects, technical drawings, and task prioritization.Creates, designs, and edits parts manuals for customers in Photoshop, Illustrator, and Adobe Acrobat (in addition to some of the Project Coordinator tasks on the section below).Supports, technically, other specialists in the department.Creates, designs, and edits other publication projects such as: E-catalog, label-barcode design and implementation on products, brochure design, etc. Multi-departmental communication necessary for these projects.Provides customer service by providing technical information directly to team members, customers, dealers, or distributors.Provided quotes and created/reviewed our price list for our distributors.Currently coordinating and collaborating with our IT department to automate our parts list creation process to cut Project Coordinator’s work hours significantly. Show less

• Senior Technical Writer Specialist

  • Mar 2017 - Feb 2019

  Managed and trained other Parts department specialists in regards to publications, technical drawings, and task prioritization.Any other Technical Writer/Project Coordinator tasks mentioned on sections below.

• Technical Writer Specialist

  • Jun 2014 - Feb 2017

  Created, designed, and edited parts manuals for customers in Solidworks, Photoshop, and Adobe Acrobat.Created bill of materials in Excel using parts data from the SAP database.Reviewed and interpreted parts data to generate comprehensible bill of materials description unit files for the Aftermarket team.Extracted data from the SAP database to create excel files containing the desired parts to be uploaded to the website for parts-ordering purposes.Reviewed accuracy of data generated and confirmed data uploaded to the website.Simplified and generated parts profile views of existing engineering drawings contained in SAP.Created and updated the monthly sales report for the Aftermarket department. Show less



Downstream Services, Inc.

• Escondido, CA

• Systems Analyst

  • Jan 2014 - Jun 2014

  Performed quality control of CCTV inspection data of pipeline/manhole conditions and assigned priority ratings to defects, both structural and maintenance, based on standardized code systems. Data entry, database management, basic IT, and data cleaning of CCTV operations. Prepared extensive structural and maintenance reports based on CCTV and manhole inspection data for the city of San Diego. Performed quality control of CCTV inspection data of pipeline/manhole conditions and assigned priority ratings to defects, both structural and maintenance, based on standardized code systems. Data entry, database management, basic IT, and data cleaning of CCTV operations. Prepared extensive structural and maintenance reports based on CCTV and manhole inspection data for the city of San Diego.



Internship at UCSD (Visual Arts and Nanoengineering Department)

• La Jolla, CA

• Special Studies Researcher

  • Mar 2013 - Jun 2013

  3D-prototyping of an artist-designed DIY atomic particle microscope using solidworks and autocad. 3D-prototyping of an artist-designed DIY atomic particle microscope using solidworks and autocad.



Autism Center of Excellence UCSD

• Assistant Database Manager

  • 2009 - 2013

  Electronically recorded psychometric data from infants and toddlers that includes indices of language, social, and cognitive behavior as well as brain growth. Created and corrected charts and spreadsheets for research reports. Assisted the clinical coordinators on clerical or project tasks. Organized and sorted data from the lab's database. Submitted data to the National Database of Autism Research. Designed and organized the new database system to be applied with new studies and previous data. Show less