Experience

SMS Datacenter

• United States
• Information Technology & Services
• 1 - 100 Employee

• Help Desk Specialist

  • Jul 2022 - Present

  Ticketing systems and time keeping (Autotask PSA) Skills: VMware vCenter, VMware Horizon view, Desktop Virtualisation, Azure Active Directory, Domain Controller, Datto RMM, Beyondtrust, Proofpoint, TeamDynamix, MO365 Admin center, Microsoft Exchange Admin, Splashtop, Microsoft AD. Ticketing systems and time keeping (Autotask PSA) Skills: VMware vCenter, VMware Horizon view, Desktop Virtualisation, Azure Active Directory, Domain Controller, Datto RMM, Beyondtrust, Proofpoint, TeamDynamix, MO365 Admin center, Microsoft Exchange Admin, Splashtop, Microsoft AD.



Triratna

• Xiamen, Fujian, China

• IT Specialist

  • Jun 2019 - Oct 2022

  Managed a large-scale global environment of 1000+ users Implementing group policy, managing and monitoring DHCP and monitoring DNS. Managed a large-scale global environment of 1000+ users Implementing group policy, managing and monitoring DHCP and monitoring DNS.



Self-employed

• Christchurch, Canterbury, New Zealand

• IT Technician

  • Sep 2017 - Mar 2019

  • Providing general to advanced desktop support for the domain and non-domain attached systems, desktop/laptops and peripherals. Providing IT support to end users’ location, and bring service with Active Directory. Set up email such as POP3, IMAP, SMTP Provinding network documentation of all routers, switches, IP, access points. • Providing general to advanced desktop support for the domain and non-domain attached systems, desktop/laptops and peripherals. Providing IT support to end users’ location, and bring service with Active Directory. Set up email such as POP3, IMAP, SMTP Provinding network documentation of all routers, switches, IP, access points.



CNEA

• Argentina
• Research Services
• 700 & Above Employee

• IT Manager

  • Dec 2008 - Feb 2017

  ICT SUPPORT 2008 - 2017 • Networking: Experience in configuring, setup and implementation of networking equipment (routers, switches etc.), Designing, implementing and managing a small networking business. • Network and Systems Administration: Experience in Active Directory, creating accounts, group distribution, user permissions and sharing. • Windows Server Management: Windows Server 2008 and 2012 including Active Director Domain System, DHCP and DNS. • Solid Experience implementing and maintaining local area networks (LAN), wide area networks (WAN), Wireless local network area (WLAN). • Virtualization: Install, run and maintain different types of virtualization; Microsoft Hyper-V, VMware Workstation, Windows Virtual PC, Virtual box. • Troubleshooting: Expert with most computer hardware, Laptops, desktops, printers and Software repairing skills (Hardware and Software). • Expert setting up computers. • Operating Systems configuration: Licenses and updates managing Windows XP Vista, 7, 8, 8.1pro, 10. Linux Ubuntu, Chrome OS. • Email Configuration: Solid experience in POP3, IMAP, SMTP, Microsoft Exchange, and Thunderbird. • Microsoft 356 Azure. • AWS: S3, S3-IA, Standart, RRS, Glacier, VPC, EC3, Cloudfront, Rout 53 Show less