Technical Program Manager

• Mar 2023 - Present

Program Manager

• Feb 2021 - Present

As a Program Manager, I successfully managed and executed multiple medium to large scale projects/programs with high business value, spanning multiple product lines. I collaborated closely with sponsors, stakeholders, technical/non-technical resources, and management to execute large-scale strategic projects of varying scope, budget, and team size with moderate to high levels of risk and complexity. I led end-to-end project management, including schedule design and maintenance, reporting on project KPIs, and coordinating with project resources to ensure successful delivery. I also facilitated sprint planning, backlog grooming, daily stand-up meetings, reviews/demos, retrospectives, and other scrum ceremonies. I proactively identified and assessed risks and issues, proposed solutions to project leadership, and assisted teams in resolving conflicts and obstacles through stakeholder negotiations. Additionally, I conducted regular project reviews and communicated project status in formal and informal settings with Portfolio Manager and others, and acquired accurate knowledge and communication of project status throughout the project lifecycle, including presenting status to business/technical steering committees. Show less

Program Manager

• Aug 2018 - Feb 2021

As a Program Manager and Scrum Master/Project Manager, I charted program scope, plans, schedule, objectives, and deliverables in sync with other teams to ensure alignment with the defined strategy. I collaborated with customers, partners, and stakeholders to define and communicate product vision and requirements for the development of Rummy - Gaming. Additionally, I extensively supported Product Owners and teams in story writing, backlog maintenance, prioritization, and planning, and developed schedule and cost plans that supported business objectives, timelines, budgets, resources, milestones, and project deliverables. I also worked closely with the Product Owner to ensure that the highest value features were delivered at the agreed time, and led teams in implementing Scrum to maximize velocity. Show less

Product Owner

• Apr 2017 - May 2018

As a Scrum Master/Project Manager, I led the planning and execution of projects, collaborating with customers and stakeholders to define product vision and requirements. I also supported Product Owners and teams in backlog maintenance, prioritization, and planning. I worked cross-functionally with other product groups, ensuring products meet the needs of customers and stakeholders. I spearheaded sprint planning, stand-up, sprint reviews, and retrospectives meetings, continuously improving processes. I handled key projects such as seatXchange, a real-time in-venue seat exchange app, and Piggybank, a personalized food venue listing and recommendations app. I conceptualized a personalized search algorithm to show relevant suggestions to users based on their trusted network, preference, and app history. I also interacted regularly with clients for their feedback and new requirements, setting up the account management process, giving demonstrations, and making enhancements to the business. Show less

Sr.Manager – Business Solutions (IT)

• Mar 2016 - Jan 2017

Designed and implemented process automation solutions for diverse departments in the company, resulting in increased efficiency and productivity. Innovatively improved processes, led strategic initiatives, and coordinated efforts to enhance in-house CRM software. Gathered business requirements from multiple stakeholders and provided tailored solutions for call center, field operations, and managers. Designed and implemented process automation solutions for diverse departments in the company, resulting in increased efficiency and productivity. Innovatively improved processes, led strategic initiatives, and coordinated efforts to enhance in-house CRM software. Gathered business requirements from multiple stakeholders and provided tailored solutions for call center, field operations, and managers.

Senior Software Engineer - Product Onwer

• Sep 2014 - Mar 2016

Served as the Functional Analyst managing end-to-end ownership of gathering and evaluating requirements, and creating relevant documents (Business Related Documents, SRS, test case, test summary reports), assessing existing system in liaison with the external and internal partners and lead development, and testing efforts  Key projects handled: Monopoker (Adda52) [A Gaming App], and Arkaa [Healthcare Services App] Served as the Functional Analyst managing end-to-end ownership of gathering and evaluating requirements, and creating relevant documents (Business Related Documents, SRS, test case, test summary reports), assessing existing system in liaison with the external and internal partners and lead development, and testing efforts  Key projects handled: Monopoker (Adda52) [A Gaming App], and Arkaa [Healthcare Services App]

Software Engineer

• Sep 2013 - Sep 2014

Software Engineer

• Jun 2013 - Aug 2013

• Working closely with the marketing department to develop relevant and bespoke digital marketing campaigns to relevant prospects • Understanding and keeping up-to-date with constant developments in the digital marketing and agency social media space • Worked on airlines with the help of asp.net and SQL • Working closely with the marketing department to develop relevant and bespoke digital marketing campaigns to relevant prospects • Understanding and keeping up-to-date with constant developments in the digital marketing and agency social media space • Worked on airlines with the help of asp.net and SQL