Patricia Kessler de Assumpção

Executive Head Of Customer Experience at Banco Bradesco
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Contact Information
us****@****om
(386) 825-5501
Location
São Paulo, São Paulo, Brazil, BR
Languages
  • English Full professional proficiency
  • Portuguese Native or bilingual proficiency
  • Spanish Full professional proficiency

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Experience

    • Brazil
    • Banking
    • 700 & Above Employee
    • Executive Head Of Customer Experience
      • Mar 2021 - Present

    • Senior Product Manager
      • Mar 2018 - Mar 2021

  • Banco Bradesco Europa
    • London, United Kingdom
    • MBA Summer Intern
      • Jul 2017 - Aug 2017

    • Brazil
    • Banking
    • 700 & Above Employee
    • Pricing and Commercial Planning Manager
      • Mar 2016 - Jul 2016

    • Pricing Manager
      • Oct 2014 - Feb 2016

    • MIS & Market Analysis Manager
      • Dec 2013 - Oct 2014

    • MIS Manager
      • Jun 2012 - Dec 2013

    • MIS Coordinator
      • Oct 2011 - Jun 2012

    • Senior Planning Analyst
      • Dec 2010 - Oct 2011

    • Business Analyst
      • Dec 2009 - Dec 2010

    • Graduate Research Assistant
      • Aug 2007 - May 2009

      • Research of economic and financial data used by the Director of the Center in developing statewide and national economic forecasts; Projects include tracking hires and fires at the local and national levels, bankruptcy announcements, local banking news, and real estate developments. • Executed marketing campaigns geared towards increasing customer subscriptions and conference attendance. • Led International Media project as the contact person for press in Latin America. • Research of economic and financial data used by the Director of the Center in developing statewide and national economic forecasts; Projects include tracking hires and fires at the local and national levels, bankruptcy announcements, local banking news, and real estate developments. • Executed marketing campaigns geared towards increasing customer subscriptions and conference attendance. • Led International Media project as the contact person for press in Latin America.

Education

  • London Business School
    Master of Business Administration (MBA)
    2016 - 2018
  • Georgia State University - J. Mack Robinson College of Business
    Master of Science, Finance
    2007 - 2009
  • Mercer University
    Bachelor of Business Administration, Finance, International Business
    2003 - 2006

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