Experience

Hoyne Savings Bank

• United States
• Banking
• 1 - 100 Employee

• Commercial Banking Associate

  • Jan 2023 - Present

  United States



BMO U.S.

• United States
• Banking
• 700 & Above Employee

• Treasury Management Solution Delivery Consultant- Automation and Complex Teams

  • Aug 2021 - Jan 2023

  Chicago, Illinois, United States Responsibilities: •Supporting timely and successful implementation and maintenance of products and services such as setting up Bill Payment, Stop Payment, Account Reporting, Positive Pay (ACH and Check), Check Block, Remote Deposit Capture, ACH, Wire Service, Federal Reserve E-Payments Routing Directory, Cross Border Transfer, Cash and Safe Vaults, Zelle, Lockbox, Sweep and Safekeeping Accounts. •Creating or updating primary online banking administrators and entitling them with the… Show more Responsibilities: •Supporting timely and successful implementation and maintenance of products and services such as setting up Bill Payment, Stop Payment, Account Reporting, Positive Pay (ACH and Check), Check Block, Remote Deposit Capture, ACH, Wire Service, Federal Reserve E-Payments Routing Directory, Cross Border Transfer, Cash and Safe Vaults, Zelle, Lockbox, Sweep and Safekeeping Accounts. •Creating or updating primary online banking administrators and entitling them with the requested services •Executing online banking maintenance requests such as account closings, canceling services, ordering soft and hard tokens, updating contact information •Building effective relationships with internal and external clients •Managing resources required to perform implementation with various parties •Ensuring client has appropriate product specific credentials and prepared to utilize the product. Contacting new clients via phone to offer trainings for the online banking sign in or a specific product •Prioritizing rush requests such as wire and remote deposit limit increases, online banking administrative changes and fraud related requests •Assisting Robotics’ testing, processing, and failures. If needed, contacting internal clients to train them for how to submit implementation requests to bots for successful runs •Working independently on a range of complex tasks, which may include unique situations •Helping to facilitate weekly team huddle meetings Show less



Northwest Bank

• United States
• Banking
• 100 - 200 Employee

• Deposit Operations Analyst

  • Feb 2021 - Jun 2021

  Lake Oswego, Oregon, United States

• Special Projects Coordinator

  • Sep 2020 - Feb 2021

  Lake Oswego, Oregon, United States

• Customer Service Representative

  • Aug 2019 - Sep 2020

  Lake Oswego, Oregon, United States



Community Bank of Oak Park River Forest

• United States
• Banking
• 1 - 100 Employee

• Universal Banker

  • Jan 2019 - Jul 2019

  Oak Park, Illinois, United States

• Operations Department Specialist

  • May 2017 - Jan 2019

  Oak Park, Illinois, United States

• Bank Teller

  • Jan 2013 - May 2017

  Oak Park, Illinois, United States