Experience

MAZOTA FARMS & AGRO-CONSULT

• Nigeria
• Farming
• 1 - 100 Employee

• Information Technology Administrator

  • Oct 2021 - Present

  • Directed budgeting studies on current and proposed IT spending plans, determining maximally impactful business enhancements and minimizing wasteful spending.• Oversaw on-site IT engineer dispatch plans, creating pre-defined response scenarios for common malfunctions and service call types.• Interfaced with high-level client personnel, collecting performance feedback and integrating positive and negative evaluations into future IT policies.• Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.• Created remote service interaction scenario manuals, defining appropriate triage and response policies for common ticket types.• Evaluated business requirements to forecast hardware, software, and consulting costs.



Kenykings Consulting and Merits Ltd.

• Information Technology Administrator

  • Aug 2019 - Aug 2021

  • Maintained communication with end-users and supervisors to troubleshoot hardware/software issues, maximize system operations, and fine-tune equipment performance.• Gained management buy-in and led complete network restructuring of the entire infrastructure, including upgrading all Macintosh and Windows desktops.• Provided technical support for database environments, including installation, configuration, administering, and upgrading SQL Server database servers.• Created and implemented Active Directory Group Policies used to enforce security policies which provided increased protection for users and endpoints.• Configured, administered, and troubleshot Microsoft System Center Configuration Manager (SCCM) servers and associated peripheral devices.• Interfaced with technology organizations, including Database Administrators, UNIX Architecture, Scheduling, and Operations.



Shelter Workshop

• United States
• Staffing and Recruiting

• Hardware Programmer

  • Sep 2015 - Jan 2016

  • Consulted with network engineering staff to evaluate hardware and software requirements for new system development.• Outlined design requirements, BOMs, functional specifications, and reports to document development processes.• Investigated hardware product issues involving materials and software and devised solutions.• Met regularly with clients to discuss project specifications and milestones and provide updates on progress. Researched complex technical issues and provided resolutions.• Conducted and performed effective scheduled preventive maintenance processes and procedures.• Operated label-making equipment to mark devices to customer specifications.