Experience

Descasio

• Nigeria
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Sales Specialist

  • Mar 2022 - Present

  • Establish, develop, and maintain business relationships with both new and existing customers in the assigned sectors • Prepare & follow up on quotes for customers/resellers/partners while ensuring all sales activities are recorded in CRM for effective tracking and monitoring • Review up-sell and cross-sell opportunities as well as generate new business and met targets by collaborating with the appropriate business functions to assess the market and recommend IT transformation that supports various business needs. • Sales point of contact for all matters specific to customer requests on IT transformation Show less


PLEFY TECHNOLOGIES
• Web Designer

  • May 2020 - Present


Crestage

• United Kingdom

• Business Development Executive

  • Jan 2020 - Mar 2022

  • Worked with technical and support team to reduced customer churn rate by 90% through an aggressive customer relationship management and by communicating market intelligence back to the business stakeholders • Establish, develop, and maintain business relationships with customers in the assigned territory/market segment to generate new business. • Prepare & follow up on quotes for customers/resellers/partners while ensuring all sales activities are recorded in CRM for efficient tracking and monitoring Show less



FSS-DS Technologies Ltd

• Nigeria
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Technology Sales Specialist

  • Nov 2018 - Dec 2019

  • Maintain existing accounts and develop new business opportunities across the sectors assigned • Sales point of contact for all matters specific to customer request on technology products/services • Interface with OEMs to do yearly account planning, review opportunities, negotiate for better and competitive discounts and organize training for team members and customers • Review up-sell and cross-sell opportunities as well generate new business and meet targets by collaborating with the appropriate business functions to assess the market and recommend technologies that support various business needs Show less



AUTOPROBE LIMITED

• United Kingdom
• 1 - 100 Employee

• Information Technology Support Specialist

  • Jul 2016 - Dec 2016

  • Worked with sales team for key account presentations to foster relationships with large retail clients and capitalize on new business development opportunities. • Handed both hardware, installation, upgrading of software's, graphics designing, website management, social media and customer service. • Submitted design ideas in early planning stages with customers and project managers for implementation • Worked with marketing and communications team on design print materials such as brochures, banners and various visual elements focusing on the business concept and messaging to general public • Listening to customer's complaints and preferring relevant solutions and services based on our portfolio • Responding to customer’s inquiries, complaints and comments on a daily basis while assessing their needs and suggesting products and services accordingly plus providing operational support with my line managers and stakeholders in copy of our conversations Show less



How Do You Tech

• Financial Services

• Technical Support Specialist

  • Jan 2016 - Jul 2016

  • Undertook a 6-month training as a technical support in the research department by improving operations and resolving end user/client issues by delivering top-notch customer service based on the various technology solutions we work with (Microsoft, Kaspersky, McAfee, GoDaddy Domain and webhosting services, Hardware solutions) in line with our service level agreement • Acquired various skills such as presentation skills, executive communication, and white boarding in creating brand designs. • Worked with brand communications, sales and marketing team on graphics and design on day-to-day basis for organisation and various customers. Show less