Experience

City of Glasgow College

• United Kingdom
• Higher Education
• 700 & Above Employee

• IT Infrastructure Administrator

  • May 2023 - Present

• IT Services Technician

  • Nov 2020 - May 2023

  Customer focused 1st to 3rd line technical support with emphasis in the following areas:- MacOS administration via JAMF; effectively implementing image provisioning and deployment, security patching and Cyberessentials device compliance.- JAMF, Intune, MECM/SCCM, AppV software packaging and deployment.- iOS Mobile Device Management via Intune and JAMF. - Shell scripting utilising Bash/Zsh shell for MacOS and Powershell for Windows fixes and automation. - Security provisioning (Sophos Endpoint/Central)- VDI troubleshooting (Citrix/Azure Virtual Desktop)- Remote/off-site support via LogMeIn/Teamviewer Show less



East Renfrewshire Council

• United Kingdom
• Government Administration
• 300 - 400 Employee

• Multimedia Technician

  • Aug 2019 - Nov 2020



Freelance Producer/Audio Engineer

• Musicians
• 100 - 200 Employee

• Audio Producer

  • Aug 2008 - Aug 2020

  Over a decade of freelance audio production/engineering with work featured on Radio 1's Rock Show, BBC Radio Scotland Introducing, BBC Introducing, Amazing Radio, Rock Sound magazine, Big Cheese Magazine, The National, XFM and many more. Over a decade of freelance audio production/engineering with work featured on Radio 1's Rock Show, BBC Radio Scotland Introducing, BBC Introducing, Amazing Radio, Rock Sound magazine, Big Cheese Magazine, The National, XFM and many more.



Fife College

• United Kingdom
• Education Administration Programs
• 400 - 500 Employee

• Media Technician

  • Dec 2012 - Aug 2019

  Responsibilities Included: - Demonstration and instruction of technical and creative skills in audio and video production to both students and staff - Working as part of the AV team for live events including theatre productions and as part of the Adam Smith lecture - 1st and 2nd line technical support, fault diagnosis and repair for the Creative Industries media department over a variety of different subject areas including Audio, Radio, Graphics, Video, Theatre and Journalism - IT/Networking integrating MacOS computers into a Windows Server/Active Directory led environment on the client side including image deployment and software packaging using JAMF - Integration of networked print services (Ricoh MFD's) to MacOS computers within the department - Integration/maintenance of networked attached storage/media servers (Ardis Direct Drive Pool) for use with Avid technologies - Support for Avid Pro Tools, Media Composer and Newscutter systems within the college’s role as a certified Avid Learning Partner - Support for Adobe Products including Photoshop, Premiere, InDesign, Illustrator, Animate and Dreamweaver - Maintenance of Clyde Broadcast radio equipment for internal/external broadcast - Procurement and purchase order creation using TechnologyOne - Product licensing for Avid/Adobe systems and associated plugins - Inventory maintenance and stock checking - Minor electronic repairs for SMPS, audio and radio equipment - Ensuring compliance with COSHH, Health & Safety, PAT and other statutory regulations. Contribution to the compilation and review of risk assessments. - Contribution to quality assurance frameworks to support departmental reviews in partnership with academic staff. Show less