Experience

CHO GROUP
• Tunisia
• Food and Beverage Manufacturing
• 1 - 100 Employee
• CEO Zights International

  • Jul 2019 - Present


EMC Group (Engineering Management & Contracting)

• Technical Manager

  • Nov 2014 - Jul 2019

  Medical activity development Medical activity development



GEIMM-GE Healthcare distributor

• Technical Manager

  • Dec 2009 - Nov 2014

   Projects management :- Feasibility study of customer sites. - Monitoring of site preparation (pre-installation) and site readiness.- Feedback and update schedules follow-up for customer’s projects underway. Customer Service :- Ensure the use and updating of Preventive Maintenance check-lists, the use of Tools and the application of quality control operations.- Coordination between Field Engineers and Service department to fulfill services objectives in time.- Definition of needs and supply of common Tools.- Definition and validation of training needs in collaboration with Logistic Manager, Field Engineers and Service Department.

• Quality Manager

  • Dec 2008 - 2012

  - Development of Quality Management System - ISO 9001V2000 standard- Diagnosis: measurement of deviation between requirements and the standard.- Awareness about quality management.- Process Identification and development of the mapping process.- Formalization of processes, procedures and operational documents.- Application Process and Procedures: Identification and treatment of dysfunctional.- Customer Satisfaction Survey.