Experience

iCrowdNewswire

• United States
• Information Services
• 1 - 100 Employee

• Social Media Executive

  • Mar 2020 - Present

  As a social media marketing specialist with over 3 years of experience, I excel in enhancing customer engagement and increasing brand awareness. My expertise lies in developing and executing social media strategies to optimize online presence, driving user engagement, and generating leads. I have a proven track record of developing compelling marketing content, including blogs, promotions, and social media advertisements, to engage and attract new customers.My ability to optimize page content, keywords, and branding has resulted in achieving desired LinkedIn rankings and a strengthened online presence. I have experience in managing LinkedIn and Facebook outreach for lead generation strategy and implementation, along with community engagement and corporate communications through email and chat platforms.With proficiency in Zoho CRM's lead management, I have successfully captured, qualified, and nurtured leads while effectively utilizing lead assignment for optimal distribution and follow-up. I am a team player, dedicated to driving results and delivering excellence in customer service. Show less

• Data Analyst

  • Dec 2019 - Feb 2020

  As a market research analyst with a focus on competitive analysis, I have extensive experience conducting in-depth research on companies, brands, people, and events. With expertise in gathering data from diverse content sources, I meticulously process the information using technical skills to extract valuable insights. My ability to identify market trends, analyze consumer behavior, and synthesize data has contributed to the success of several high-impact projects.



Abacus Consulting

• Spain
• Business Consulting and Services
• 1 - 100 Employee

• Back End Support Executive

  • Dec 2018 - Sep 2019

  As a customer service representative with Careem, I provided prompt and efficient solutions to customer inquiries via emails, live chat, and other channels. My ability to conduct needs assessments and establish long-term relationships based on open communication has resulted in high levels of customer satisfaction. I maintained a courteous, helpful, and respectful demeanor towards all customers and Careem captains. My willingness to work night, weekend, and holiday shifts demonstrates my flexibility and commitment to delivering exceptional customer service. Show less


Nested Logics Inc.
• Pakistan
• IT Services and IT Consulting
• 1 - 100 Employee
• Sales Executive

  • Mar 2018 - Dec 2018