Experience

Planet Terra

• Food and Beverage Services
• 1 - 100 Employee

• Manager

  • Oct 2022 - Present

  To manage the overall operation of the restaurant, following established objectives for the highest standards in professional management and administration as well as in effective and fair personnel development Motivate, discipline, direct and supervise the work of all employees in the restaurant Develop and maintain training programs to ensure a high degree of staff professionalism Manage day-to-day operations of the restaurant Handle complaints and make effective service recovery Ensure standards are being followed in accordance with F&B policies and procedures Ensure all employees have full product knowledge Regularly inspect food & beverage quality Follow established and proper Accounting procedures Hold monthly one-to-one staff meetings to establish and monitor targets and achievements, and update performance logs accordingly Conduct daily roll plays and ensure employees adhere to grooming standards Develop maintenance schedules Liaise with stewarding on inventory and breakage control Maintain daily log book maintaining clear and concise information on the operations. Establish guest database with preference records of regular guests Schedule employees to maintain restaurant service standards within budgeted labour costs Assign responsibilities to subordinates and conduct regular performance checks Implement weekly cleaning schedules for operating equipment Control stock of all equipment in the restaurant nstantly monitor staff's appearance, attitude and degree of professionalism Show less



Treats Gourmet Catering Services

• United Arab Emirates

• OFFICER IN CHARGE/EVENT COORDINATOR

  • Oct 2021 - Oct 2022



The Lime Tree Cafe & Kitchen

• United Arab Emirates
• Food & Beverages
• 1 - 100 Employee

• STORE IN CHARGE

  • Oct 2019 - Oct 2021



Maria's Soup House Olongapo City

• Philippines

• OPERATIONS MANAGER

  • Aug 2017 - Jul 2019

  - Business unit developer, Over all in charge of the Back and Front of the house. - Handled 4 profit channel of the company - Conducts training for front and back of the house staff, review and revise orientation of products and sales training materials; delivers training sessions; reviewing staff job results and learning needs. - Purchases inventory by researching emerging products; anticipating buyer interest; negotiating volume price breaks. - Directs back of the house operation, costing, product control, stocks management and ensure that the facility and personnel follows alignment on safety and sanitation. - Lead F&B team by attracting, recruiting, training and appraising talented personnel. - Establish targets, KPI’s, Schedule, Policies and procedures Show less



Subic Venezia Hotel

• SBMA Philippines

• HOTEL F&B DEPARTMENT MANAGER

  • Jun 2016 - Jan 2017

  - Started as the Restaurant Manager and become the Officer in Charge of the Food and Beverage Department. - Opened new business unit for the hotel which is in line with the offsite catering and introduced concessionaire line with the neighbouring business around area. - Successfully planned and executed Bulk order of 5,000 pax. From purchasing, production planning and service. - Manage day to day food and beverage operation of the hotel considering 7 profit line which includes the following (Catering concessionaire/ Casino VIP buffet/ 1 café/ 2 Restaurant/ 3 Function rooms) - Introduce the concept of 3rd wave coffee to the stake holders and conducts feasibility and procurement as well as outsourcing vital supplier for the project. - Re-evaluated the menu engineering COGS and revise the menu pricing and significantly achieved 18% additional of profit after the revision. - Review and re iterate rules and regulation to aim an efficient control procedure of stocks/equipment as well as staff evaluation. Show less



BonChon Chicken PH

• Philippines
• Food and Beverage Services
• 100 - 200 Employee

• RESTAURANT MANAGER

  • May 2014 - Feb 2016

  - Over all in charge of 2 stores (Ayala Mall and SM City) as well as a guide to newly acquired Manager from other existing store of the area. (7 stores in the Region) - Prepares financial reports, Ensures proper financial handling - Plays important role on Analyzing Yearly Business review/ Local Marketing plans and executions. - Prepares the team for Food Service Cleanliness (FSC) Audit and to make sure to achieve passing grade. Where in, our store achieved 4 passing grades at the average of 88% out of five audits conducted within the whole length year as being the Manager. - Ensure the quality of service and products, cleanliness of facility. - Facilitate manpower recruitment and outsourcing. - Facilitate Profit & Loss analyzation/Budget Show less



CAFE BALOOGA GRILLERIA

• Philippines

• ASSISTANT RESTAURANT MANAGER

  • Nov 2012 - May 2014

  - Pioneered the company’s operations - Facilitate manpower recruitment and outsourcing process - Conducts training and other seminars. Process financial statements and other administrative documentation. - Review and study marketing plans. - Occasionally catered local celebrity visitor of the Mall on every events and concerts. - Successfully catered 600 Pax National IRON MAN Triathlon athletes and VIP guest on their nationwide tour celebration. - Pioneered the company’s operations - Facilitate manpower recruitment and outsourcing process - Conducts training and other seminars. Process financial statements and other administrative documentation. - Review and study marketing plans. - Occasionally catered local celebrity visitor of the Mall on every events and concerts. - Successfully catered 600 Pax National IRON MAN Triathlon athletes and VIP guest on their nationwide tour celebration.



More Cafe LLC

• United Arab Emirates
• Food and Beverage Services
• 1 - 100 Employee

• ASSISTANT MANAGER/BARISTA

  • Dec 2005 - Dec 2009

  - Supervise Production control, Product costing and conduct monthly and annual stock takes. - In charge of the store operation, manpower schedule, maintenance, - Supervising cooks and kitchen helpers and make sure all employee Adhere to health and safety standards. - Organizing and rotating all food stock, keeping track of inventory regular check for stock freshness and quality. Show less