Experience

The Modest Company UAE
• United Arab Emirates
• Retail
• 1 - 100 Employee
• Operation Manager & Business Development Manager at The Modest Company

  • Oct 2020 - Present


Ureachus

• France
• Professional Training and Coaching
• 1 - 100 Employee

• Business Development Manager

  • Nov 2020 - Mar 2021

  - Develop a growth strategy focused both on financial gain and customer satisfaction - Conduct research to identify new markets and customer needs - Arrange business meetings with prospective clients - Promote the company’s products/services addressing or predicting clients’ objectives - Prepare sales contracts ensuring adherence to law-established rules and guidelines - Keep records of sales, revenue, invoices etc. - Provide trustworthy feedback and after-sales support - Build long-term relationships with new and existing customers



Groupe Casino

• France
• Retail Groceries
• 700 & Above Employee

• Project Manager-Logistic department

  • Sep 2016 - Dec 2019

  - Defined the specifications for projects- Collaborated with key partners- Respected the allocated budgets- Cross-functional management- Organized and facilitated working groups- Negotiated purchases and contracts B2B (invitations to tender…)- Supervised the truck fleet and optimized upstream transport from the Ophone softwareKey achievements : + Introduction of non-polluting trucks: 100 % of the Truck Fleet in Paris + Developed smartphone app for traceability and tracking to 100% upstream transport + Optimized the management of the chartering for a truck load of more than 95% (IODA software) + Reduced overhead costs by 25% with successful negotiations with the purchasing department + Created dashboard of the objective follow-up of the company + Created administrative and HR department for a new delivery subsidiary

• FLEET SUPERVISOR - ADMINISTRATIVE MANAGER

  • Sep 2012 - Sep 2016

  - Collaborated with Leader French company of E-commerce “Cdiscount” - Managed and supervised a team of 4 employees in administration, HR, accounting…- Followed the career development of my team and assigned annual objectives- Hired and trained administrative staff (students, temporary and titular employees) - Contributed to the management audit - Charged of Overheads, accounting, reporting with SAP-SRM software- communicated the weekly results and budgets of the activity to the national management- Organized and facilitated meetings and national seminars- Charged of 200 vehicles Fleet : cars and Trucks (financial, mechanical monitoring…)- Collaborated with recruitment, car rental, subcontractor compagnies- Negotiated effectively to develop the business and signed with new customers

• ADMINISTRATIVE AND HR PROJECT MANAGER

  • Feb 2011 - Sep 2012

  Creation of an administrative an HR departement for a new delivery subsidiaryCreation of administratives ans HR processCollaboration with recruitment companiesRecruitment of a team in charge of the departmentIntegration and staff training of employees

• ADMINISTRATIVE AND ACCOUNTING AGENT

  • Aug 2010 - Feb 2011

  Entering customers and suppliers invoicesFleet management : light vehicles and trucks (financial, mechanical monitoring...)Collaboration of vehicles rental compagnies...

• CUSTOMER SERVICE DELIVERY MANAGER

  • Sep 2008 - Sep 2010

  - Supervised team of 20 client Advisors B2C (Call center, Back office)- Charged of annual individual interview (follow-up of career)- Hired and trained advisors customers (students, temporary and titular employees)



Hospital center - Pharmacy departement

• Administrative Agent

  • Jul 2008 - Aug 2010

  Overall administrative management Collaboration of pharmaceutical companies... Overall administrative management Collaboration of pharmaceutical companies...



EDF

• France
• Real Estate
• 100 - 200 Employee

• Customer Advisor

  • Feb 2007 - Jul 2008

  Consulting and sales energy contract (electricitry ans gas) Monitoring customer files Consulting and sales energy contract (electricitry ans gas) Monitoring customer files