Otto Chacon

Currently on Sabbatical at On Sabbatical
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK

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Craig Peniston CIWFM

Whilst working as Onsite Facilities Manager for Apple UK, it was my pleasure to work with Otto on a frequent basis as he was the Building Manager in Apple's Central London prime location. Otto always provided the best in terms of service, honesty, reliability and professionalism. As my experience has grown within the FM industry I am still thankful to Otto for setting the standard in terms of my expectations. Otto remains one of the top 5 most professional people I have had the privilege of working with. Should you wish to contact me regarding any aspect of this reference, please feel free to email me via LinkedIn. Best regards, Craig Peniston

LinkedIn User

Otto is a capable and resourceful manager with a versatile range of management skills and exeptional customer service delivery. He has excelled within a demanding envrionment at RegentStreet Direct, where meeting tight deadlines is of utmost importance for an ever changing clientele. I would not hesitate in recommending Otto as he has proved himself over a number of years since I have known him in a professional capacity and placed him in his first assignment when he originally came to the UK.

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Credentials

  • NEBOSH
    -

Experience

    • United States
    • Program Development
    • 100 - 200 Employee
    • Currently on Sabbatical
      • Aug 2021 - Present

      Taken some months as a sabbatical time Taken some months as a sabbatical time

    • United States
    • Real Estate
    • 700 & Above Employee
    • Estate Manager
      • Mar 2017 - Present

      To oversee and ensure all operation activities for the estate are carried out in accordance with all CBRE policies and procedures, legislative requirements, Health and Safety regulations and key performance indicators. To oversee and ensure all operation activities for the estate are carried out in accordance with all CBRE policies and procedures, legislative requirements, Health and Safety regulations and key performance indicators.

    • United Kingdom
    • Real Estate
    • 500 - 600 Employee
    • Senior Building Manager- Mayfair Area
      • Jul 2013 - Feb 2017

      Senior Building Manager-Mayfair Area (July 2013) Grosvenor Estate Management http://www.grosvenorlondon.com/Pages/Home.aspx On my current role I provide an effective management and leadership approach to a team of Building Managers and Caretakers for the Mayfair area. In addition, to my role, I also have to provide an efficient, effective and customer focused building manager service to a portfolio of properties within the London Mayfair Estate. As the high caliber of the tenants that are in these buildings, I have to ensure that all my teams receive the higher standards of services they expect from me as well as from my staff members. In saying this 33 Davies Street which is the current flagship for Grosvenor Estates, I call the service we provide to our tenants as a “Boutique-5 Star Hotel service”, where every requirement and need is taken care on the spot for our tenants that is not less than they expect from us. Our tenants have the best environment facilities and staff services to the point that there are minimum complaints from their offices.responsibilities such as: -Complete management of a team of Building Managers and Caretakers -Ensure that the team of Building Managers and Caretakers have the appropriate training, support and guidance to fully and properly carry out their roles -Generate and maintain a team ethos; fostering collaboration, knowledge sharing and support throughout the team -Manage the team, ensuring they have the appropriate resources and support to carry out their roles -Generate the overall team objectives and support the objective setting of individual team members -Hold performance review meetings with all team members and ensure everyone is delivering a high quality service as expected and detailed in job descriptions -Approve and manage holiday requests -Implement and manage an appropriate training programed for Building Managers and Caretakers approving training courses as appropriate Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Interim Director of Facilities Management at Carnegie Mellon University in Qatar
      • Nov 2010 - Feb 2013

      As the Interim Director of Facilities Management at Carnegie Mellon University in Qatar- CMUQ, I am responsible for the daily Management and supervision of all facility staff to ensure effective delivery of all services such as: Security, Staff, Project Management, Departmental Interaction, Event Management, Contingency Planning and disaster management, catering, Health & Safety, and Space Planning & Management. On my current role I also have to be extremely proactive to assess and track the progress of the services required by staff faculty needs. I also have to deal with Qatar Foundation HSSE’s senior management for any needs or issues that are interrelated to CMUQ building safety and security. Carnegie Mellon University Campus in Qatar was built as part of one of the International University members for Qatar Foundation in Education City. This 460,000-square-foot majestic building has a total of three floors of architectural wonder features such as open spaces, water features and a warm palette of colors that makes the visitors as well as the students feel good and welcome on its ambiance. www.qatar.cmu.edu Show less

    • United Kingdom
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Facilities Manager
      • Feb 2010 - Aug 2010

      TMO is responsible for the management of nearly 10,000 properties on behalf of the Royal Borough of Kensington and Chelsea. At the time of my hiring, their office headquarters was moving to two new building facilities; my role was to manage the following: • The review of contractual arrangements for facilities, ensuring value, cost savings, return-on-investment, and economies of scale wherever possible. Ensured long-term arrangements for facilities support. • Liaison with suppliers, relevant staff, and the office move project manager, ensuring that courier services, post, office supplies, photocopiers were in place at the new location. • Coordinated with Human Resources, and Department of Communications, Health, and Safety that appropriate information was available for staff. Development of an information and welcome pack, indicating new arrangements. • Provided the necessary support to the health and safety manager on workplace and employee health and safety issues. Show less

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Facilities Manager
      • 2009 - 2010

      Reported directly to Head of Facilities and served as a liaison with other senior management. Besides assisting in her duties, I was involved in the University’s physical environment by managing and delivering in-house facilities services. I was responsible for the operation of facilities services and to maintain an optimum learning environment. Day-to-day operations required the delivery of the following in-house services: • Fleet management, postal services, light porterage, car parking, removal and relocation of offices and classrooms. • Audited space utilization and use of furniture, and help desk operations. • Closely supervised line manager for operational team. Show less

    • United States
    • Banking
    • 700 & Above Employee
    • Otto Chacon
      • 2008 - 2009

    • United States
    • Real Estate
    • 700 & Above Employee
    • Building Manager
      • Aug 2004 - Feb 2008

      ‘One Hanover St’ is a mixed development of 120,000 sq feet of offices, 60,000 sq feet of retail, and 10 luxury apartments, with an annual Mechanical & Engineering budget of £2.5M ($5M). •Oversaw the completion of the building’s construction, ensuring correct installation of HVAC, BMS, fire and sprinkler systems, water supply and electrical systems; •Directed the commercial building occupation process, successfully signing clients Apple Computers and Kaupthing Iceland Bank, maintaining excellent relations with the tenants at all times.; •Completed risk analysis for all construction and maintenance procedures and procured and supervised effective engineering, maintenance, cleaning, security, and reception services (all outsourced); •Supervised the daily operations of the property, including the loading bay and mechanical operations. Show less

    • United Kingdom
    • Hospitals and Health Care
    • 700 & Above Employee
    • Facilities Manager
      • 2002 - 2003

Education

  • London South Bank University
    Master, Science- Facilities Management
    2001 - 2002
  • Strayer University
    Bachelor of Business Administration (BBA)
    1998 - 2000
  • Strayer University (DC)
    Undergraduate, Bsc Busines Administration
    1998 - 2000

Community

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