Otobong Udoukpong
Information Communication Technology Manager at BON Hotels International West Africa- Claim this Profile
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Bio
Experience
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BON Hotels International West Africa
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Nigeria
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Hospitality
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1 - 100 Employee
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Information Communication Technology Manager
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Aug 2020 - Present
• Hardware and software management, and general support to all end users. • Installations and configuration of IT equipment • Active directory domain administrator • Manages Exchange servers and all e-mail administration • Manages control system access and security • Liaison with clients and vendors • Assists with audit requirements at year-end • Provides Job training where required • Risk Assessment Management • Ultimately responsible for optimum IT related service provisions and performance • Configuration and maintenance of electronic locks Show less
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Oak Haven Hotels & Suites
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Nigeria
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Hospitality
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1 - 100 Employee
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Information Communication Technology Manager
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Apr 2022 - Jan 2023
* Oversee the installations and integration of ICT resources * Direct and manage general ICT operations * Set priorities across system development, maintenance, and operations * Oversee the security of ICT systems * Consult with ICT specialists to specify a technology solution that meets the organization's needs. * Analyse information and computing needs within the organization *Conducts and oversees the rollout of user training *Oversees the procurement of ICT systems Show less
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Operations Manager
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Jun 2020 - Aug 2020
Meritoriously promoted to the position due to the effect of the COVID 19 global pandemic which led the company to downsize its top executives. This also was in preparation for restructuring and reinforcement through which the hotel was into negotiation in preparation of going into partnership with BON Hotels West Africa. Meritoriously promoted to the position due to the effect of the COVID 19 global pandemic which led the company to downsize its top executives. This also was in preparation for restructuring and reinforcement through which the hotel was into negotiation in preparation of going into partnership with BON Hotels West Africa.
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L.A Kings Limited
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United Kingdom
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Leasing Non-residential Real Estate
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Information Technology Team Lead
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Oct 2017 - Aug 2020
• Accountable for maintaining key business applications and systems • Partnered with senior leadership to guide short- and long-term technology planning • Planned, coordinated, and executed hardware and software upgrades. • Serve as a vital resource for helpdesk staff, overseeing daily support operations and providing assistance on complex trouble tickets. • Cultivated and maintained positive relationships with internet service providers (ISPs). • Accountable for maintaining key business applications and systems • Partnered with senior leadership to guide short- and long-term technology planning • Planned, coordinated, and executed hardware and software upgrades. • Serve as a vital resource for helpdesk staff, overseeing daily support operations and providing assistance on complex trouble tickets. • Cultivated and maintained positive relationships with internet service providers (ISPs).
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Education
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University of Uyo
B.Agric (Soil Science), Agriculture -
IMFI Academy
Diploma, Telecommunications Technology/Technician